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A bluetooth Marathon Mouse by Logitech released in 2010.

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Metal Casing of Bluetooth Dongle gets stuck in USB Port

My apologies, I couldn't find the exact mouse that I'm using on the device list. My granddaughter recently bought a "Mipow" branded wireless keyboard set that came with a mouse. A 2.4Ghz dongle is used to pair it to your device. The dongle is a pretty tight fit and is basically impossible to remove once you've inserted it. I had to use a pair of pliers to get it out and naturally, the metal casing got stuck inside the port. I used the pliers to get that out too. How do I make sure the casing doesn't separate from the dongle itself and how do I make it so that it doesn't get stuck in there in the first place? Any help is appreciated. I'm 68, so not too proficient with electronics in general.

Risposto! Visualizza la risposta Anch'io ho questo problema

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To be honest you got lucky being able to remove it out of the port, if not that port would've been unusable.

Generally I would avoid using the dongle again as it is bound to break off again however I know mice like these do not have the ability to be used wired and would result in the mouse being junk.

So here is what you could do (but i wouldn't do myself),

If the shielding around the dongle broke off you could try and re-attach it back to the dongle then use a strong adhesive to try and bond the two halves together.

Avoid getting any of it inside the part where the dongle would theoretically mate with the port this is as it would make plugging it in impossible.

In addition to this I would buy a small USB-A extension cable in which you can permanently plug this dongle into, this would provide a safer way of plugging into different devices without risking the port.

However as much as I hate to say this you are probably better of buying a new mouse from a more reputable brand such as Logitech in which you wont encounter this issue.

Also whenever anything USB is too tight it's always best to try another port.

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Thanks, appreciate the help mate. I ended up using pliers to bend the metal casing open and re-bend it around the dongle so it'd be a tighter fit.

Didn't want to risk plugging it directly into a port again so I did as you said, got an extension to use with it permanently. Everything works fine now so I'll be sticking with this solution.

da

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