The skin was completely black

Before my phone turned off the skin was completely black after we tried a lot but our phone never turned on again please tell me what happened to my phone how can I fix my phone we tried a lot but my phone is not fixed please tell me please

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@gshdjfje since this got converted from a comment to this question, what make and exact model is your phone? what do you mean by "Before my phone turned off the skin was completely black" what Skin? Are you referring to the display? What were you doing on the phone at the time this happened?

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