Dual simcard is not working
My Huawei P30 Lite has to simcard port but only one is working
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If your phone is showing the two IMEI numbers you will need to enable the second one. This option should be available in settings, mobile data networks or something related to the sim.
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the sims tray could be bent, or the port is malfunctioning contact costumer support if getting a new sim tray didn't work
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If you go into the key pad and enter *#06# does it display two IMEI numbers?
da Chris Stables