Device Overheating and Wont Get Past Apple Logo
I have a friends Early 2020 MacBook Air that was initially having issues getting past the login screen as the device would overheat and shut down. I noticed her keyboard was bulging so I opened the device and saw that the battery was very swollen. I ordered a new battery but figured in the meantime I should still be able to get it to work if I unplugged the battery and tried to use the device off of power supplied from the charger. The device is still having issues and is performing worse now at this point. Every time I power the device on, it stays on the Apple logo screen and the CPU gets very hot and fan screams. I’ve tried resetting the SMC multiple times, and I’m not able to boot into recovery mode. I did get it to internet recovery but it doesn’t go anywhere after connecting the device to the internet. Is there something else going on that maybe would’ve caused the battery to swell so quickly? And would a battery replacement fix this issue?
Questa è una buona domanda?