Touch not working. Apple Store says it may be swollen battery?
My trusted iPad Air 2 works perfectly…except for the digitiser. Suddenly stopped working while using Safari. Apparently for no reason: I didn’t drop it or shake it hard or anything. I did drop it earlier, from about half a meter high, but was more than a month ago. Small dent on one upper corner, the only visible damage on the device. Faint noise from the upper section on light shaking.
Slider to shut down is presented but I can not use it. Soft reset presents request for password. Again no use. Tried to Update through iTunes: completed with success but nothing changed. Same with Restore.
Finally brought it to the nearest Apple Store. They confirmed an hardware issue. By pressing with fingers on display the Apple Genius discovered battery may be swollen. Battery is only half through it’s life but it was exposed to high heat while on vacation and sometimes charged overnight.
Before attempting with a repair shop I would like to know if anybody can share his/her experience of replacing the Air 2 display recently.
Edit: tried Restore that now works. All buttons work. Display works (except digitizer clearly). All sensors work. Battery charging works. Face down on a table and pressing on corners doesn’t produce any tilting. Very puzzling.
Questa è una buona domanda?