Apple iPhone

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Why can't I get my phone or mail app to open?

I had my iphone plugged into my MacBook Pro to sync with itunes but then it asked me to update to the newest version of iTunes.

I did update and downloaded the new version, however my iphone stayed plugged in.

When I re-started my Mac I then unplugged the iphone and it was unable to access any of the data from the Phone tab or Mail or even Settings.

I can get Message from im, and I can access the iPod app.

No sure if I should try to unscrew the phone and take out the battery like I used to do on my old Blackberry...

Help!

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Postato: 17 ott 2011

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Have you updated to iOS5 as well as have iTunes 10.5? You will need both versions of equivalent firmware on both your Mac O/S and iOS in order for your iPhone to work properly.

When it comes to ANY firmware related issue, the first step is to update/restore. Make sure you have upgraded to iOS5. Don't worry about losing any data because it is all backed up before the update, however i am 99% sure that this will fix your problem :)

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Apple iPhone

Why can't I get my phone or mail app to open?

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