Opzioni

Trackpad and Keyboard not Responding. Reference Code: NDR001

Hi everyone,

I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.

I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.

I also ran a hardware diagnostic test and it gave me reference code NDR001 & NDK001, telling me: There may be an issue with the trackpad.

I’ve also replaced the trackpad cable (pics provided).

I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.

Thanks everyone

EDIT: Some additional pictures

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Sì No

Punteggio 1

Aggiungi un commento

Postato: 27 ott 2020

Opzioni

To me it looks like the logic board cable connector is damaged!

This is the damaged connector

Compared with this one

Questa risposta è stata utile?

Sì No

Punteggio 1

3 Commenti:

would this mean that I would need to replace the logic board?

27 ott 2020 da Michelle L

@m0nsterr - Here's a replacement connector IPD trackpad flex cable connector You do need good soldering skills to do this.

27 ott 2020 da Dan

Thanks! Also, would this be the one on the trackpad or the logic board?

27 ott 2020 da Michelle L

Aggiungi un commento

MacBook Air 11" Early 2015

Trackpad and Keyboard not Responding. Reference Code: NDR001

1 Risposta

Update (10/27/2020)

Aggiungi la tua risposta