Screen will not clear
The following ink cartridges appear to be missing
Refer to status screen on your computer for details?
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Make sure the cartrige socket is clean and doesn’t have dry ink residue or dust blocking something inside.
Update firmware from HP website, link below.
https://support.hp.com/us-en/drivers/sel...
Hope this helps :)
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Monica Wise-Wright try reseating the print cartridge.
Ensure that the print cartridge contacts are not dirty, so as the printer contacts to the printer cartridge.
da Augustine