Salta al contenuto principale

Rilasciato il 16 settembre 2016. Modello 1660, 1778. Disponibile come GSM o CDMA / 32, 128 o 256 GB / Rose gold, gold, silver, black e jet black.

2266 Domande Visualizza tutte

Can't make or receive calls

Hi,

I am unable to make or receive call. My sim and network are ok as I can on a different device.

My phone is updated to the latest version, not on airplane or do not disturb mode, has been restored and so has the network, I can receive text. It is affecting calls, video chat and my jack port.

Can someone help?

Many thanks.

Gaelle

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

1 Risposta

Soluzione Prescelta

You haven’t described your problem properly but if it is only an audio issue it would point to the audio IC. It is a signature fault with this model. If it also has any of the following symptoms it would confirm it.

These are the symptoms of audio IC failure on the 7 series.

·         Callers can't hear you

·         You can’t hear callers

·         Voice memos are greyed out

·         Sound doesn't record on videos

·         Siri can't hear you

·         You hear static on calls

·         Speakerphone doesn't work

·         Phone takes a very long time to boot

The audio IC repair requires microsoldering as jumper wires need to be installed.

Questa risposta è stata utile?

Punteggio 1
Aggiungi un commento

Aggiungi la tua risposta

Gaelle Cottan sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 1

Ultimi 30 Giorni: 1

Tutti i Tempi: 49