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The Google Pixel 2 is Google's second flagship phone, released on October 17, 2017. The phone features a 5-inch AMOLED display and comes with 64 or 128 GB storage options. It is available in three colors: Just Black, Clearly White, and Kinda Blue.

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Can a cracked screen damage the phone

I posted something similar to the pixel subreddit a bit ago but haven’t seen a response.

I bought a replacement battery off Amazon a few months back since my Pixel 2 was exhibiting the same "dying battery" symptoms as my Nexus 5 did years ago. I was very hesitant to do the replacement myself for fear of breaking the screen. I've done lots of iPhone screen/battery replacements as well as replacing my N5 battery and screen several times all without issue. I was not concerned about the process, just about dealing with a glued down screen.

Of course, my fears were justified. Not only did I use too much heat on one corner of the screen and turned it white, I was too aggressive near the bottom and ended up cracking the screen.

I continued the battery replacement and re-attached the cracked/burned screen to see what would display. I got a few flashes of light but really nothing else. As I powered it on I could feel the vibration motor confirm power on.

I decided to put everything back together except for the screen. I left it detached and put the phone on the charger. Two days later, my new screen from Amazon arrived and I connected it. Got no response from the screen but again felt the vibration motor do its thing. The screen was completely dark.

Now I just got another replacement screen from Amazon on the assumption the original was bad. Before I attempt this again, is there anything that I could've done during the battery replacement that could have damaged the phone in some other way? I'd think the fact that the phone vibrates after powering it on indicates the phone should work. Could the screen connector be damaged / shorted somehow? I've looked at the connector with my magnifying headset but don't see anything wrong and the battery replacement went smoothly following the iFixit guide.

Does anyone have any ideas before I potentially destroy another screen? Does powering the phone on without a screen damage the phone? Can I power on the phone without the screen attached and try to see it from a computer? Can I disconnect the battery and power up the phone only on the charger (to eliminate a wonky battery)? Any other things to attempt? Are there schematics floating around anywhere? I'm not against probing around with a multi-meter if necessary.

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You need to unplug the battery then plug it back in to ensure the phone is switched off then you can plug in a replacement screen and turn on the phone. It should show display after that.

If the screen is plugged in while the phone is still turned on I don’t think there will be display on the screen until you hard reset the phone.

If no good still inspect around the screen connector on the board for any pry damage which are missing or dislodged components.

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Thanks for the response. I disconnected and reconnected the battery, reassembled the midframe and reattached the second replacement screen. No difference. I looked as closely at the board surrounding the cables that were disconnected and didn't see anything that looked like missing components.

Not sure what to do now.


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Hi Mate - did you ever get to the bottom of this? Exact same issue. My screen however shows a crack when I hold it at an angle and I can see it underneath the glass so I'm assuming my phone's display isn't showing anything due to this. Waiting on a replacement currently and hoping this is the cause but if not, I'm stumped like you

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I ended up picking up 2 off ebay hoping to do some comparisons or something. First one was previously opened, missing parts and didn't work. The second one looks like the same condition and hasn't been opened yet. I haven't had a chance to look into it further yet though. Will update what I find


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Hi Erik, I am having this same issue, any success on the second screen?

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Erik Karlin sarà eternamente grato.
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