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In June 2017 Apple updated its 13" MacBook Air with a newer Broadwell Intel Core i5 processor, resulting in slightly increased performance and battery life.

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My MacBook air is shutting down randomly

Hi my macbook air 2017 model shutting down randomly. Then I tried to restore my macbook air through time machine backup. After starting my laptop, after every 5 minutes my laptop gets turn off. I am from countryside in nepal and its very hard to visit apple support center from here. What can be the solution??

please guide me

Risposto! View the answer Anch'io ho questo problema

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I have checked the battery cycle and it is ok the battery life no is 92

da

Okay that's good! A lower count is better. It may be a logic board or overheating issue, or even the hard drive. It might need opened to determine more.

da

Did you find any solution? I really appreciate your help.

da

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Soluzione Prescelta

Did you notice when it started happening if anything major occurred that could cause this? Let’s try checking the battery cycles by going to the Apple on the top left, Selecting “About This Mac,” click “System Report,” then click “Power.” In the power section near the bottom I believe it gives you a cycle count. If that is high, or if there is a message saying the battery needs replaced, it could be the battery going bad. Also, do you notice if it gets hot at all? It could be an overheating issue, but doesn’t sound as likely if it is shutting off only after 5 minutes.

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Hi, did you find the problem? And how you fixed this issue?

da

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Ujwal Koirala sarà eternamente grato.
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