Rep: 13
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I've tested the battery and it is fine. I've removed the memory card and held down the function button while turning the camera on. This hasn't solved the problem - the lens is still stuck. What else can I try?
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Irene Rosko, take a look at this blog. It does describe in detail how to deal with this very common error. Should any of those steps not clear up the problem, then I would think that your issue is related to the IC that controls image processing. If it has failed you will have to replace that. But try the less invasive suggestion first. Good Luck.
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