Moto Z Play, replaced defective battery, phone no longer charging
The battery on my Moto Z Play expanded and started pushing the screen outwards.
I dis-assembled the phone and replaced the battery, but now the phone does not take a charge.
Tried using the USB cable and wireless charger moto mod, same issue.
Tried a second battery from another supplier, same problem. Not charging.
Tried factory reset, and charging at boot loader, didn’t help.
The phone works off the 20% charge that the replacement batteries came with, works when plugged in with cable.
Is there anything I’m missing? What could be the cause of the problem.
Questa è una buona domanda?