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The Samsung Galaxy Tab A 10.1 is known by different models depending on the features. Regular model: SM-T580 (WiFi), SM-T585 (3G,4G/LTE and WiFi) released in May 2016 or S-Pen model: SM-P580 (WiFi), SM-P585 (3G,4G/LTE and WiFi) released in September 2016. It is a 10.1- inch tablet manufactured by Samsung Electronics and their new high-end “A” series.

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My screen is all black

My tablet was in my book bag and I dropped it on concrete. At first it never turned on, then I charged it for awhile and it started to make sounds. I can lock it and it will sound or press the volume button and even touch the screen and you can hear it click on apps. But, the screen is ALL black.

Risposto! Visualizza la risposta Anch'io ho questo problema

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This is how I fixed my black screen


I was so mad when this happened to me but this video helped me fix it thank goodness, I was so worried, as I had just bought it used on ebay.


I can hear it, but can't see it


I had just that problem. check my answer for the solution that worked for me


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Soluzione Prescelta

It sounds to me that the screen is broken and the LCD got damage when it fell on the concrete. All you have to do is take it to a near by shop to see if they can order you a screen or go online and look to purchase a screen and replace it. Any questions please let me know.

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Oh ok! Thanks. Do you have an estimate on much that would most likely be?


you're looking at between $150-$200


Oh dang!! Thanks.


how much does it cost


I think you should just hold the power on key and the volume down button for more than 7 seconds


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Risposta Più Utile

1. Press and hold the volume down and power button until the Android System Recovery screen appears.

2. Navigate using volume keys and select using the power key.

3. Select Wipe cache partition and allow to complete.

4. The device should automatically reboot, select the reboot option if it doesn’t.

In the vast majority of cases, this has addressed the black screen issue. This usually indicates an app is causing stability problems. If this is the case for you, begin troubleshooting apps by disabling or uninstalling them until the device works normally again.

Factory reset to fix black screen issues

If the previous step doesn’t work, the only other option to fix a black screen after turning on an Android device is a factory reset. This will wipe the device of all your personal data so should only be attempted as a last resort and after backing up your data if possible.

1. Power off the device.

2. Press and hold the volume down and power button until the Android System Recovery screen appears.

3. Navigate using volume keys and select using the power key.

4. Select Wipe data/factory reset and confirm.

5. The device should automatically reboot or select the reboot option if it doesn’t.

If this final step fails, it is likely a hardware issue and you should follow that up with your provider.

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It is difficult to solve a broken screen with this solution. It is not locked, it starts and the touch works.


This could be an option, but nothing on the screen is visible. So, it is most likely a hardware issue.


Sakshi Verma's answer was spot on! This solved my problem. I was so happy to not have to replace my tablet since I love this one and it has all my data on it.


Thank you you fixed my black screen issue thanks so much I LOVE YOU LOL


Thank you so much. I had a black screen, for not apparent reason, and I was able to get it to boot using your suggestion. Appreciate you so much!!!


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To fix black screen on Samsung Tab A6, A10.1 (2016) or similar Tablet:

  1. Open the tablet
  2. Re-align the display cable
  3. Unplug and re-plug in the battery cable

Vidoe of the procedure:

Verified: worked for me

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One additional note. For me I had the unplug the connectors exactly in this order for the fix to work:

1. Unplug battery cable

2. Unplug LCD/display cable

3. Re-plug LCD/display cable (I had to go 0.25mm over the alignment mark)

4. Re-plug batter cable

5. Power tablet using Power button + Volume Up button for 10s

Hope this helps.


fixed a6 2016, removed lcd + battery cable and replugged, thanks!


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If my screen is all black how can i see the options when i factory reset itsbstill black

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I have the same problem. I have black screen, no charging, and can't tell if problem is with the screen, battery, or the charger port. I did unplug and replug the screen and the battery cables but that did not help. I cleaned the charger port and that did not help either..I am now ordering the charger port and see what happens.


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Thank you!! Thought our month old tablet was a lost cause after every other suggestion, this finally did the trick!

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Brittany Wright sarà eternamente grato.
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