Salta al contenuto principale

Rilasciato il 16 settembre 2016. Modelli 1660, 1774 e A1785. Disponibile come GSM o CDMA / 32, 128 o 256 GB / Rose gold, gold, silver, black e jet black.

1366 Domande Visualizza tutte

Phone doesn’t turn screen off during call

Hello guys,

A day ago I got my screen replaced and the proximity sensor seems to work because the auto brightness works but it doesn’t turn off the screen during calls.

It’s not a software bug or anything because it was working fine before the screen change and I tired to restart the phone multiple times.

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

2 Risposte

Soluzione Prescelta

The issue is that the proximity sensor is damaged on the front camera ribbon flex.

Auto brightness actually uses a different sensor, this one is called the ambient light sensor, the proximity sensor is used to make the screen turn off during calls as you know and nothing else.

I recommend taking it back to where you got it repaired from, chances are they damaged the flex during the screen replacement.

Questa risposta è stata utile?

Punteggio 2
Aggiungi un commento

I had this problem in A6 Plus and simply just updated the OS it works fine it looks it is an issue in one of the installed versions of the OS

Questa risposta è stata utile?

Punteggio 0
Aggiungi un commento

Aggiungi la tua risposta

Sami A. sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 3

Ultimi 30 Giorni: 6

Tutti i Tempi: 14,502