Modello A1842. Presentata nel settembre 2017, la revisione della quarta generazione del box per streaming di Apple adotta un processore A10X Fusion e 3 GB di RAM.

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How to restore Apple TV 4K (Without USB-C)

Hey,

Usb-C port is not available on AppleTV 4k Edition.

How is it possible to connect Appletv 4k to ituens ?

I heared ,something about recovery/DFU mode over a WiFi connection

I asked this question in Official Apple community Forum,but nobody answer.

According to this link:

https://support.apple.com/en-ca/HT203028

If you see a yellow warning sign, while trying to update the software on your Apple TV 4K, contact Apple Support.

Is there any secret approach?

Best regards

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I have reviewed all comments

Base on that i have two question,

1.Holding down remote Menu & Home Screen button at the same time for about 5 or 6 seconds, for soft reset is working for Apple tv 4k edition ?

2.According to your guess , we should connect the appleTV 4K to iTunes by using HDMI <-> USB cable, already there is HDMI<>USB cable on the markert (Bestbuy/Walmart,Amazon,...) , we can use them ?

And what is exact procedure for restoring the Apple TV 4K by using this cable?

da

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hi - For anyone searching for an answer to this question - I just had the same problem and called apple support as instructed. They are arranging for the Apple TV to be collected and returned for repair.

I asked if there was any way to restore myself and was told no. I said that I was concerned that if, for whatever reason, I needed to restore the Apple TV after it was out of warranty that it would cost me - they said that if it was due to a software update problem then there would be no charge - even out of warranty.

I'm amazed that there is no way an owner can restore the box to factory settings - this seems like a really bad idea.

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Like how dumb is Apple to remove the usb port, I mean it's used for updating, restoring, sideloading, jailbreaking etc... really Apple?! * facepalm#1 *

It's outright laughable that they have to pick up your device and replace it if something goes wrong which could be easily fixed by a dfu restore through usb. * facepalm#2 *

da

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I guess you'll need call Apple and arrange a visit to an Apple Store.

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I told you,the only solution provides by apple is "contact Apple support"

Fortunately, I didn't face with this issue, but I'm interested to know what is the solution for this.

Certainly there is solution and Apple are using that.

da

You'll have to visit an Apple Store and ask ;-}

da

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I was reading some other articles. If you installed XCode, there is supposedly an option to link the Apple TV with Xcode 9, either wirelessly or via the Ethernet port.

See this article for how to link Wirelessly.

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Had the exact experience that Paul mentioned, am returning my box for update. Was told on the phone that my tvOS may not have been up to date as there apparently was something in a January update that would have allowed me to force the restore from the error screen. I mentioned that my settings are to automatically take updates so I was curious as to how I could have not gotten that.

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When my new Apple 4K TV was stuck in the Reset or Restart loop and Genius bar AND Apple Teck support said it had to be replaced, and trying BOTH restart or reset failed...ALL I had to do was hold down my remote Menu & Home Screen button at the same time for about 5 or 6 seconds. My Apple 4K TV Box reset INSTANTLY and ALL my data returned!

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That is what is referred to as a soft reset/force restart and that really should be the first thing that you do if there is really any issue with the Apple TV of any model. 2nd and 3rd gens you hold menu and 6 o'clock on target wheel of silver remote. The new Apple TV's are in many ways like an iOS device with the options. Except with the 4k and the idea of being able to restore manually apparently.

da

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When I asked Apple Support about this, they told me that the USB-C to HDMI cable could be restored.

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Is this really true?? And where would I be able to find such a cable USB-C to HDMI?

da

Apple should make such a cable for there newer MacBooks, so of course they’d be available at Apple store

da

Ok but is this USB-C to HDMI cable for real or just speculation?

And would iTunes recognize the device, and how would you force it into DFU mode?? No keys to press?!

da

Essentially what happens is when you unplug the power and HDMI cable, the boot loader interface gets powered by USB and this goes into recovery automatically. There is a light in the front that theoretically should illuminate to tell you it’s ready. If not iTunes will do its thing if it works. Your idea of iTunes itself supporting cables isn’t quite right. Software doesn’t care what cable you use. That’s just the medium or method of delivery in the physical sense. I looked st the port itself and there appears to be pins that surround the hdmi that I guess are grounded out during normal operation or otherwise inactive. These have got to be how they restore it short of opening the device up. The only other thing I can think of is POE injected lan power to power the boot loader. I wonder if anyone can reverse engineer this to get a 3rd party cable going

da

Alright, I understand that there are extra pins on the HDMI cable jack which could be used as a USB interface, so my questions are:

1. Does such a cable really exist, and where to buy it or build it from?

2. How would you put the ATV4K into DFU mode if in fact such a cable exists?

da

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You have to do a very specific button press.

Step one: Do a soft reset by pressing and holding the menu and home button until the sleep menu comes up and continue to hold it starts to Reboot as soon as it starts to reboot Press and Hold the volume down and play and pause button and then it will bring up the recovery mode screen separate to the main interface . : Please be reassured this is run independently from and completely separate from the standard interface and when you recover it uses your Internet Which you have previously set up in the main interface just follow the prompts in recovery mode and you will be fine

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Reza sarà eternamente grato.
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