Salta al contenuto principale

Rilasciato il 16 settembre 2016. Modelli 1660, 1774 e A1785. Disponibile come GSM o CDMA / 32, 128 o 256 GB / Rose gold, gold, silver, black e jet black.

1364 Domande Visualizza tutte

Why is my back camera not working?

Hello there, a few days ago I came across an issue. I was on face time with my sister and my phone dropped from where it was sitting. Picked up the phone and didn't notice any damages until I hung up the phone. I noticed my flashlight is not working and neither is face time. Whenever I try to use the back camera, it shows a black screen. When I try to use alternatives like video call on snap chat and messenger, the part where the back camera starts to get burning hot, forcing my phone to shut down. The dual zoomed in back camera works fine for messenger but besides that, everything is a bust. I got this phone around September 2017, so I don't remember purchasing apple insurance. Is there a way to fix this? Can I replace the camera, or the phone all together without having to pay the full price? Is there a way I can check if I did purchase apple insurance? I need help PLEASE.

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

3 Risposte

Hi,

Replacing the back camera will solve this issue, the 7 plus cameras are pretty prone to damage.

You could also take it to Apple, as long as there isn’t any physical damage, they may replace it under warranty.

Questa risposta è stata utile?

Punteggio 0
Aggiungi un commento

i phone 7 plus back camera indian price ? and this is available .

Questa risposta è stata utile?

Punteggio 0
Aggiungi un commento

Sir my camera not working black camera

Questa risposta è stata utile?

Punteggio 0
Aggiungi un commento

Aggiungi la tua risposta

rosa sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 1

Ultimi 30 Giorni: 3

Tutti i Tempi: 6,769