Ps4 cannot start... Insert USB... Tried everything

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PlayStation 4

Una console di gioco per la televisione prodotta da Sony Computer Entertainment, conosciuta anche come PS4. Annunciata il 20 febbraio 2013 e lanciata sul mercato il 15 novembre 2013.

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Ahmed Yasser @ahmedyasse56299

Rep: 37

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Postato: 2 feb 2018

Opzioni

Ps4 cannot start... Insert USB... Tried everything

Power went out. Now Ps4 displays the following message: Ps4 Cannot Start. Attach Usb with 5.05 software or more.

Already tried that several times with the right file (900+mb) doesn't work. Tried removing HDD and checking it's functionality... It works perfectly.. I formatted it manually on PC and tried again still didn't work. What can I do to fix it?

Some guy in a PS store told me that there's a problem with the NAND which I didn't understand and said he couldn't fix it.

Rispondi a questa domanda Anch'io ho questo problema

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Try this https://www.playstation.com/en-us/suppor...

7 feb 2018 da sm_vulkus

no you.........

24 apr 2018 da Alfie Eden

What I found worked was when its turned off get it into safe mode (pressing the the power button when hear the first beep keep holding until I hear a second) this opens safe mode menu. From here I selected update software which took me to another menu with 3 ways to do so which 1 was by havingused a pc to out the software on usb there's was a second option (can't recall what that one was and the 3rd was update by internet which is what I selected... From here it came saying with the usual update software screen you get when doing them normally... 3 mins later came up sayin system software of the PS4 has be updated PS4 will restart and with the new system software update like normal.

14 giu 2021 da Lauren

Just wants you to update yourself to thee P5!!! Never ever have I had to update or a use a USB for my PlayStations since the beginning of PlayStation!!.. is basically get the PS5 or die

26 lug 2021 da thelifeilead86

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9 Risposte

What I found worked was when its turned off get it into safe mode (pressing the the power button when hear the first beep keep holding until I hear a second) this opens safe mode menu. From here I selected update software which took me to another menu with 3 ways to do so which 1 was by havingused a pc to out the software on usb there's was a second option (can't recall what that one was and the 3rd was update by internet which is what I selected... From here it came saying with the usual update software screen you get when doing them normally... 3 mins later came up sayin system software of the PS4 has be updated PS4 will restart and with the new system software update like normal. — Lauren
Just wants you to update yourself to thee P5!!! Never ever have I had to update or a use a USB for my PlayStations since the beginning of PlayStation!!.. is basically get the PS5 or die — thelifeilead86

Shuncey Balba @shunceybalba Rep: 137 7 2 · Answer 1 · 2018-04-24T05:22:38-07:00

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Shuncey Balba @shunceybalba

Rep: 137

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Postato: 24 apr 2018

Opzioni

Are you using a usb stick formatted fat32?

Is it in the correct folder /PS4/UPDATE/PS4UPDATE.PUP?

Have you tried using another USB Stick/HardDisk?

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It worked

Thank you

19 dic 2019 da Grave W

This works! Thanks so much, your information saved me from insanity!

17 apr 2020 da Bret Leversha

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rebecca sonier @rebeccasonier Rep: 13 1 · Answer 2 · 2018-07-31T06:27:43-07:00

rebecca sonier @rebeccasonier

Rep: 13

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Postato: 31 lug 2018

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This just happened to my son's ps4 and believe it or Not, it was the USB cord was bad!! We received the SAME message and then it wouldn't even turn on... just a white stripe! Was about to take it it with last hope of get getting it serviced when I attempted to use that cord to connect my computer to the tv and it wouldn't work- I switched it out for the cable box NEW USB and that worked.. a few hours later it dawned on me that could have been the issue with the ps4! I hooked it up and it turned right on!! No problems. Sometimes the answer is too simple to see. Hope this fix gets spread :)

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Ben @benjamen50 Rep: 159,7k Mtwo Perform 11 191 368 · Answer 3 · 2020-02-26T16:41:10-07:00

Ben @benjamen50

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Mtwo Perform

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Postato: 26 feb 2020

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Follow this guide - PS4™ Complete System Software File:

https://www.playstation.com/en-us/suppor...

Scroll down and follow the instructions on that page where the bolded heading specified above. If you follow the instructions to the T it should work.

Unless there is a hardware problem which is usually either a faulty hard drive or non-functional blu-ray drive (can be caused by drive board or circuitry of drive controller on board depending on model).

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Dave @mrnumnuts Rep: 13 1 1 · Answer 4 · 2018-04-26T17:04:13-07:00

Dave @mrnumnuts

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Postato: 26 apr 2018

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Looks like your PS4 is looking for the initialisation software. There are two options for downloading firmware from the PlayStation support website. One is a firmware update and the other is the full firmware package, both are called PS4UPDATE.PUP. You need the full firmware file which is a much larger file than the update, around 2GB I think. Beware though as this firmware performs a full reset of the PS4 which means it will wipe everything off the hard drive.

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don_ryado7 @donryado7 Rep: 1 · Answer 5 · 2019-05-01T08:27:26-07:00

don_ryado7 @donryado7

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Postato: 1 mag 2019

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Hi there. i have exactly the same problem. can someone help? Many thanks

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We just had the same problem and we solved it by plugging the PS4 directly into a wall socket with no other cords sharing the outlet.

8 ago 2020 da dstarr

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serchlancer calvin @serchlance11172 Rep: 1 · Answer 6 · 2019-12-05T01:36:27-07:00

serchlancer calvin @serchlance11172

Rep: 1

Postato: 5 dic 2019

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ya probé de todas las opciones que te da el modo seguro y continua la pantalla “Cannot sart the PS4.

Ya probé que el disco duro este en buenas condiciones .

- Solo al iniciar el PS4. se tarda como 50seg. en arrancar, me da vídeo y después me manda mismo mensaje de:

Cannot sart the PS4. y que actualize la version 7.00 por USB . la cual ya baje la actualización la ejecuto y carga una barra blanca al 100% y al reiniciar regresa a la misma pantalla de: Cannot sart the PS4. y es un circulo que no termina y no inicia la consola. ayuda

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Reggie Reynolds @reggiereynolds Rep: 1 · Answer 7 · 2020-04-25T11:06:34-07:00

Reggie Reynolds @reggiereynolds

Rep: 1

Postato: 25 apr 2020

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I tried everything to reinstall my ps4 an update it to 7.50 an it still not

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3 Commenti:

I'm thinking it might be an issue with the SSD hardware, but I haven't tried option #7 initialize ps4 (Reinstall System Software) yet. I will try that and get back to you. Wish me luck.

28 apr 2020 da Andrew Atkins

Option #7 worked. Reinstalled system software, but I had to remove my external USB hard drive and cleaned the USB ports first with compressed air. One note: While testing party chat,.. multiple error messages (3-4) occurred. Had to abandon the test due to time constraints. However, the system no longer loops in safe mode.

28 apr 2020 da Andrew Atkins

We just had the same problem and we solved it by plugging the PS4 directly into a wall socket with no other cords sharing the outlet.

8 ago 2020 da dstarr

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Ty Cochran @twhy Rep: 1 · Answer 8 · 2020-06-24T07:18:41-07:00

Ty Cochran @twhy

Rep: 1

Postato: 24 giu 2020

Opzioni

Losing my mind… Did both files for PUP update and Hard reset. No errors.. Finally got a hard reset to work started reloading life into clean drive. The PS went into sleep mode and woke up doing it again.

Cannot start PS4 and asking for update 7.51 on a jump drive again. Not working.. now safe mode is locked into only highlighting option 7 and cannot navigate. I enter for the option and it's asking only for USB and stuck..

Removed hard drive to check startup for different error so seems the SSD is functioning. Still thinking may need to buy complete new SSD instead of sending it off.

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1 Commento:

We just had the same problem and we solved it by plugging the PS4 directly into a wall socket with no other cords sharing the outlet.

8 ago 2020 da dstarr

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