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The Samsung Galaxy Note 5 (called the Note5) is a phablet-style phone with stylus, manufactured by Samsung, released in August 2015.

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Photos in gallery turning out blank

I was taking a selfie today,after that i wanted to edit it so i went into the gallery but all i found was black pics.never happened before

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14 Commenti

Just had the same problem w/samsung 6. The tech at verizon found the problem was with the samsung photo app. It just needed updated. Snappin' again!

da

If I update the app, will I lose my pictures and will it the update cost anything on my plan?

da

No, apps on your phone have nothing to do with your calling plan.

da

How do I update the app? I do all the updates

da

How do you update phone gallery? I deleted alot of photos reluctantly thinking it was a storage problem 8s active galaxy

da

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Soluzione Prescelta

Try these 3 things:

1) Settings --> applications --> Camera

• Force stop

• Clear Data

• Restart the phone.

2) Settings --> applications --> Gallery

• Force stop

• Clear Data

• Restart the phone.

Download from the Google Play Store the following alternate apps (which are much better anyway).

• Open Camera App (better than stock camera app)

• Google Photos (replaces gallery)

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Punteggio 13

17 Commenti:

When I click on uninstall updates, the msg pops up that All data will be lost. Does this mean that all my photos will be gone if I click on uninstall updates? Please help.

da

If you uninstall updates on the App only, you should not lose the photos, you will lose settings in the app, and the app's updates only.

da

Worked perfectly on my note 5, all the blanks are filled back with the missing photos.

da

I had the same problem with pictures not loadng. I went into Gallery App and uninstalled updates and i got all my pictures back. They were showing up blank and black.

da

did not work on my s6

da

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Risposta Più Utile

I tried the first 2 options - did not work. I also tried option 3 and another handful gallery apps - all inferior (advertisements, poor edit, poor display options, no move function) compared to Galaxy built-in. Last resort i did this:

Settings > Applications

- pick Gallery app

- memory, click 3dots at top right corner

- uninstall updates, revert to factory version

All blank/black photos reappeared.

This shows there is nothing wrong with our internal storage (or SD card). Neither are files corrupted. Problem lies with bugs in the new gallery software update.

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Punteggio 23

40 Commenti:

Oh my gosh!!! Thank you so much! This worked!!!!!!!

da

This definitely works

da

Will I lose photos that are already saved if I do this?

da

When I click on Memory it says Nothing used in the last 3 hours so I can't see and click on the 3 dots on the top right that you're saying. Pls help what to do next..I have very important pictures that turned black.

da

This is the only technique that properly works

da

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Bug in factory software need a to be fixed!

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kawaii desu sarà eternamente grato.
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