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La revisione del 2016 di Apple alla propria gamma di laptop indirizzata agli utenti professionali. Adotta un display Retina da 15" e 2880 x 1800 pixel, processore quad core Intel i7, opzioni SSD da 256 GB, 512 GB, 1 TB, 2 TB, 16 GB di RAM e tastiera dotata di Touch Bar. Rilasciato a novembre 2016. Modello A1707.

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Anti-Reflective coating damaged - Screen Replacement?

Ok, I've got the MacBook Pro 2016 15" model with touch bar. I believe it has a damaged LCD.

I've heard that this device is eligible for a screen replacement free of charge due to the anti-reflective coating, is this true?

I've noticed that it is quite hard to clear the laptop and I've noticed issues with smudging. Will apple replace the display free of charge, despite previous damage? Thanks in advance.

Edit: Here are the pictures

Block Image

Block Image

I'm not sure if this is due to the broken LCD, but I've had trouble clearing smudges on the display in the past, not sure if it's related.

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Can you post some images that show the damage.

da

Added! :) Thanks for the help!

da

It looks like someone had shot the screen as you can see all the way though!

da

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So far Apple has not acknowledged any issues with the screens with the newer 2016 & 2017 models.

Depending on the damage, Apple may not replace it under warranty. Did you get AppleCare + service contract? When did you get your system month wise?

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I got the system 6 months ago, and I don't have AppleCare+

da

Sorry John, You do need a new screen assembly ;-{

The LCD glass is cracked so Apple won't take responsibility for the damage that might have been theirs with the coating. If the screen was not damaged then you might have had a chance.

da

Thanks for your reply, I'll guess I'll just take the £350 hit or however much it costs. Do you think this is a consequence of the LCD glass or rather the anti-reflective coating, I'm really not sure. I've noticed smudges before, but only on coloured on the screen since the LCD cracked. Thanks again!

da

The fact the cover glass is so badly fractured I couldn't tell you which happened first.

For argument sake lets say the screen coating were damaged alone then I would have gotten it fixed then. Now that the screen is also damaged they can't replace the cover glass as the LDC needs replacing too. You would still have a broken system with just a new cover glass the LCD would still be broken.

The type of cleaner and what you use to wipe the surface has a large bearing on causing damage to the coatings. I use a micro-cloth and eye glass cleaner as it's the safest. Even still, you'll want to wash the micro-cloth often as the grit it picks up can scratch the glass.

da

The cover glass isn't broke , this the image when's the laptop is on, there is no visible damage, except the smudging which can be seen when the laptop is off

da

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Apple has extended free repairs of anti-reflective coating issues for select MacBook and MacBook Pro models.

I would check and see if your model is now covered as this list is a couple of years old.

Eligible models, listed below, qualify for a free display replacement within the four-year coverage period. Check your receipt to determine the exact purchase date of your MacBook or MacBook Pro. 

• MacBook Pro (13-inch, Early 2013) 

• MacBook Pro (15-inch, Early 2013) 

• MacBook Pro (13-inch, Late 2013) 

• MacBook Pro (15-inch, Late 2013) 

• MacBook Pro (13-inch, Mid 2014) 

• MacBook Pro (15-inch, Mid 2014) 

• MacBook Pro (13-inch, Early 2015) 

• MacBook Pro (15-inch, Mid 2015) 

• MacBook Pro (13-inch, 2016) 

• MacBook Pro (15-inch, 2016) 

• MacBook Pro (13-inch, 2017) 

• MacBook Pro (15-inch, 2017) 

• MacBook (12-inch, Early 2015) 

• MacBook (12-inch, Early 2016) 

• MacBook (12-inch, Early 2017)

https://www.macrumors.com/2017/11/17/app...

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John Hamp sarà eternamente grato.
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