RISOLTO: Ethernet card not working - iMac Intel 17"

Ethernet card not working

I am unable to connect to the internet via cable (wireless works) and I believe the issue is with the Ethernet card, but I may be wrong. I tried numerous cables (I even tried to use a cable on another computer and it worked, so the issue is not with my internet or the cable). The internet does not work with a cable. Any advise as to what this issue may be, or if the issue is the ethernet card, how I go about replacing it, would be greatly appreciated.

Amanda

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+ for clear understandable question ;-)

8 feb 2011 da mayer

Postato: 8 feb 2011

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The ethernet is built into the logic board. You can go with a USB to ethernet dongle or use an airport card. Installing an airport card is a five minute job. It uses a standard AirPort Extreme card. If you give the spped of your machine I can direct you to the installation guide.

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Thanks for your help Mayer! The processor speed is 1.83 GHz. What do you mean by USB to ethernet dongle? I tried to connect to the internet via a USB cable but that didn't work either.

8 feb 2011 da Amanda C

He means to buy one of these.

8 feb 2011 da rab777hp

Here's how to install an airport card, and rab is correct on the dongle: iMac Intel 17" AirPort Extreme Replacement

8 feb 2011 da mayer

Thanks guys for your help. One more question - which would you recommend?

8 feb 2011 da Amanda C

Costs are about the same, airport gives you mobility, dongle is faster.

8 feb 2011 da mayer

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iMac Intel 17"

Ethernet card not working

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