Why the battery is dead less than two hours?

Question

Samsung Galaxy Core Prime Duos

The Samsung Galaxy Core Prime Duos Android phone is a variant of the Samsung Galaxy Core Prime line. Model number SM-G360H/DS (SM-G360H/Dual-Sim). Released in November 2014.

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Igor @igor7

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Postato: 4 ott 2017

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Why the battery is dead less than two hours?

I charged my battery and in less than two hours the battery is dead. Why is that? Can be possible the battery is damage?

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Is it getting hot? Do you have it synced to a Mac or PC so you can run diagnostics?

4 ott 2017 da mayer

Sometimes the cellphone is hot. I don't have it synced to anything yet.

5 ott 2017 da Igor

my phone not working

14 gen 2019 da Ricky Sharpe

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2 Risposte

Is it getting hot? Do you have it synced to a Mac or PC so you can run diagnostics? — mayer
Sometimes the cellphone is hot. I don't have it synced to anything yet. — Igor