How do you disable the recovery key without knowing the phone number

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Microsoft Lumia Phone

Repair guides for cell phones branded under the Microsoft Lumia name sold from November 2014 to early 2016. Lumia phones were also sold under the Nokia brand before 2014.

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Timothy Smith @norskitim

Rep: 25

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Postato: 25 ago 2017

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How do you disable the recovery key without knowing the phone number

How do you disable the recovery key without knowing the phone number or Microsoft account info only the IMEI and SIM numbers

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Russ Walden @rwalden Rep: 687 4 1 · Answer 1 · 2017-08-25T05:34:32-07:00

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Russ Walden @rwalden

Rep: 687

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Postato: 25 ago 2017

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Timothy -- The phone number is not necessary for this process. It sounds like you have encountered the Reset Protection system which requires a recovery key. To obtain that, you need the Microsoft Account information of the phone's previous owner. Without the recovery key, you will be unable to reset the phone.

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