Lenovo Logo remains stuck and won't boot

Try turning the laptop off by holding the power button down until the laptop shuts off. Wait a few seconds and then turn the laptop on, press Enter and then F12 when you see the Lenovo splash screen. This should give you the options to try a different boot source.

You should complain to Lenovo about paying for help that did not help. It is possible that having Sims 4 installed may have used up a lot of disk space, but the laptop should at least move past the Lenovo splash screen.

Ok, Good News … this can be *Resolved*!!

So I had this exact same issue for several months (restarting in any way hung on windows logo pre OS loading / Hard power off and it starts up fine).

I felt this had to be related to the BIOS config somehow and found that boot to UEFI and Legacy Boot were both enabled.

My system is not UEFI and was upgraded from windows 7, it is a legacy boot so I removed the UEFI boot option and left it Legacy Boot only… *drum roll please*

.. low and behold I saved the settings in the BIOS and it restarted as expected. I then restarted a few more times just to be sure but the problem is GONE!

So in closing if you are running a legacy OS configuration and both legacy boot mode and UEFI boot options are enabled in the BIOS you may see a hang after restart at the windows logo. If you do then set the boot option in the BIOS to legacy boot only and it may resolve your issue.

**Note: I was just thinking if you update your BIOS again in the future it may revert and the same solution would need to be applied again possibly.

Hope this may help, good luck!

– Scott

I entered into boot menu by pressing the F2 key when I turn on my laptop Ideapad S130. It was on UEFI boot. I changed it to Legacy boot and UEFI was still the first boot method. There was still problem in booting. So, I changed it to boot from Legacy Boot first. It works fine now.

Hi @Luigi Stefano Sona

I don’t know if pressing the reset button a set number of times will fix the problem in your laptop but according to the hardware maintenance manual for your laptop, there is an emergency reset hole in the laptop in which a straightened paperclip needs to be inserted. (See p.26, Power system checkout #4)

There is no location shown for the reset hole in the hardware manual or the user manual but this link for a W550 shows where it may be located which may help.

Enter into boot menu by pressing the F2 key when turning on ur laptop. Go to the boot section and in there If UEFI option is the one enabled using the arrow up and down keys change it to Legacy boot after doing that save ur changes before exiting. That should do the trick.

I was having stability problems and a memory issue that started very abruptly while surfing . The yoga 3 pro (about 2 years old) would subsequently not complete it's boot sequence. Tried reloading Windows with same behavior.

I ran a diagnostic that would sometimes log a memory fault, but not consistently. I decided that my motherboard(mb) was gone also; but when I opened the back to check the mb part number I decided to lift the fan and heat pipe.

The heat pipe sits on top of the memory, you have to loosen/ remove all 5 screws on the fan-heat pipe assembly and carefully pivot rotate the fan so as not to damage the cable from the fan to the board near the edge of the motherboard. The 3 screws on the heat pipe will stay in the mounting bracket, the 2 fan screws can be removed.

After I pivoted the fan-heat pipe I found that the gray conductive paste under the heat pipe was was all squeezed out from the memory surface (there are 2 IC's, one square and one rectangular). There was a lot of paste on the heat pipe and the PCB board where these 2 IC's are mounted but very little left where the heat pipe lies on the surface of the IC's. The memory was not being cooled adequately.

I cleaned both the heat pipe surface and the memory module using cotton swabs and isopropal alcohol (70% rubbing alcohol from the drugstore), it takes a few minutes and some light friction to get the old paste off both surfaces. Let the area dry thoroughly.

I then reapplied some silver conductive heatsink paste (you can probably get this at best buy or similar store selling computer supplies ( https://www.googleadservices.com/pagead/...).

Use this paste sparingly, you will only need one dot on the square IC and 2 dots on the rectangle. Then rotate the fan-heat pipe assembly back to the installed position and tighten the screws on the heat pipe and refasten the 2 fan screws. Take care not to smear the paste while doing this; tightening the screws will squeeze the paste between the heat pipe and IC's to get good coverage to allow the paste to conduct the heat to the heat-pipe.

I suspect that during the original assembly too much paste was used, or even that the paste was allowed to dry out (or both, there was paste all over mine). It worked ok for a couple years but through moving the laptop around the heat pipe lost its contact with the paste and memory chips and the memory was getting to hot to work properly. I think also that silver conductive paste used on CPU heatsinks is better than the stuff used for the original assembly.

My Yoga 3 Pro is now running stably with faster performance and somewhat better battery life. If your problem is similar it is a pretty inexpensive and quick action you can do without having to take the computer to a service person. You will need a very small torx and philips screw driver to remove the screws. Check out YouTube videos for mb replacement to provide some visual guidance.

I had a similar problem on an Ideapad 320. After questioning the parentage of this thing and following the above steps, where nothing worked, I decided to hold the on/off button for about ten seconds or so and miraculously it turned off and reset to prior condition. Thx for the above help, so now I know what does and doesn’t work/

Lenovo Logo remains stuck and won't boot I changed it to Legacy boot and UEFI was still the first boot method. There was still problem in booting. So, I changed it to boot from Legacy Boot first. It works fine now.

I have a Lenovo thinkpad and one day it just wouldnt turn on properly, it would just freeze on the red Lenovo logo and be stuck there. What worked for me was

Pressing the power button on for a few seconds for a hard stop

Then pressing it back on, and immediatly press enter to load the boot options

Press f12 to select @coose a temporary startup device@

Select ATA HDDO SanDisk, press enter

And it worked, it went onto the windows logo screen and the laptop turned on as normal.
I backed up all my files just in case after I managed to turn it back on.

Hope this helps

I've seen this with docking stations plugged into them a few times. Guessing you've tried unplugging everything, though.

Hi, this is the first time to post here as an answer of mine. you may update your bios. if the problem still exist then replace the BIOS including EC ROM.

Thanks