Water went inside my fit bit surge And it's not workin

Question

Fitbit Surge

The Fitbit Surge was released in 2015 and is identifiable by model number FB501BKL. This is a smartwatch that is capable of monitoring your heart rate, pace, elevation, and distance.

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Sanya @sanya_

Rep: 13

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Postato: 29 ott 2016

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Water went inside my fit bit surge And it's not workin

Please help me how to fix my Fitbit surge . Can it be repaired or do I need to buy new one

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Sara McVey @salemcve Rep: 194 7 · Answer 1 · 2016-10-29T07:55:34-07:00

Sara McVey @salemcve

Rep: 194

7

Postato: 29 ott 2016

Opzioni

Original: First step, leave it in a sealed container filled with uncooked rice for 12 - 24 hours based on how much water went inside.

Uncooked rice is a desiccant that removes water from everything around it.

Edit: Apparently while rice will remove the water, it can damage the device in the process. Here is a guide to doing it properly: Don't Put Your Device in Rice. Here's Why...

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Hi @salemcve ,

With electronics and water the first thing to do if possible is to disconnect the power source from the device.

This may also be of interest to you.

Don't Put Your Device in Rice. Here's Why...

29 ott 2016 da jayeff

Thanks @jayeff ! I did not know that.

29 ott 2016 da Sara McVey

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