Why does my phone keep on restarting then shutting down again? Help!

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Motorola Moto X 2nd Generation

The second generation Moto X (marketed as moto X) is an Android smartphone developed by Motorola Mobility. Released on September 5, 2014, it is the successor to the original Moto X released in 2013. Model numbers XT1097, XT1096, XT1095, and XT 1093.

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Eric Amaro @android4life

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Postato: 21 giu 2016

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Why does my phone keep on restarting then shutting down again? Help!

For the past two days, my phone has been restarting itself to the Motorola logo, then turning itself off, over and over again. I've tried to externally factory reset it and clear the cache partition. Nothing has worked and it always goes back to the Motorola logo only to restart again. Does anybody have any ideas to fix this?

Note: The night before I put my phone to charge at 3%, but it was charging for the entire night. The next day it was in the condition it is now. Don't know if that helps.

Please help!

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The micro-USB port needs to be replaced.

26 ott 2016 da John Weiss

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echow2001 @echow2001 Rep: 2,1k 14 9 4 · Answer 1 · 2016-06-22T12:10:24-07:00

echow2001 @echow2001

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Postato: 22 giu 2016

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Download the stock firmware and flash it via fastboot.

Get into fastboot mode by holding power+volDown until you see the fastboot screen.

Here is a more detailed rundown of how to flash the images.

https://motorola-global-portal.custhelp....

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packinit @packinit Rep: 364 Packin IT 3 · Answer 2 · 2016-06-23T15:56:56-07:00

packinit @packinit

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Packin IT

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Postato: 23 giu 2016

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I would check your charger. What you describe sounds like an extremely flat battery. Plug in a different charger that you know works and see what happens. Otherwise you may have a problem with the charging board or circuit

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