How to fix collar?

I have a sport dog Hunter training collar sd-800, it won't shock all of the time. If you hit it, it shocks but if the dog isn't jumping around it doesn't work. I need a step by step guide to take this collar apart and see how to fix the short or whatever may be causing the problem.PLEASE help.I can't find anything on any site that talks about taking it apart. Thank you.

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The only thing I could find is a replacement antenna and collar and accessories :

Here's a service:

Here's product support:


Within the first year from the original date of purchase, there is no cost to replace malfunctioning equipment. After one year from the original date of purchase, there is a non-refundable service charge to replace equipment.

Replacement equipment comes with a 90 day warranty.

Certain items are not covered under warranty. Misuse, abuse, lost products, or damage caused by the pet as well as products not purchased through an authorized dealer (second-hand or used products, online auctions, etc.) are not covered under warranty.

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Charley Sowell sarà eternamente grato.
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