Why is my camera not capturing any sound when recording videos?

There are a few reasons as to why you camera may not be capturing sounds properly while taking videos. The most likely reason is that you could be too far away from the sounds being made and so the camera is unable to capture the noise through its microphone. Attempt to record a video with sound from a short distance and see if that works. Alternatively, it is possible that if your camera has suffered from overheating, water damage, or has an electrical problem, the microphone is not working as intended. Check out our troubleshooting page for more information.