Rep: 1
1
I tripped over the ethernet cord attached to my 360 and it took a 3-foot dive. Now it wont read discs. Everything else seems to work fine and I can hear the discs start to spin, but after about two seconds it stops and the dashboard says open tray. I would rather avoid opening it up but if thats what it takes then so be it. Any help would be greatly appreciated.
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Rep: 2,5k
15
8
2
The laser most likely is jammed in the back of the drive. This is a common thing we see when the systems are dropped. Just open up the system and realign the drive. While you are in there, give it a good cleaning. The drive should be dust free. The railing that the laser guides on, make sure that it is clean and well lubricated with gear grease of some sort.
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