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A Windows phone known for its camera capabilities. Also known as Nokia EOS, Nokia 909, Nokia RM-875, Nokia RM-877, Nokia RM-876.

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Nokia lumia 1020 flashlight led stuck on forever! HELP!

Hi, I am doing this on behalf of my brother.

He has a yellow lumia 1020 and loves it. Recently, his phone has started to malfunction, and the flashlight led stays on, no matter what we have tried! We have completely discharged the battery, and as soon as we plug it back in, the flashlight turns back on again! we have tried the software, but it freezes as soon as we try and access anything to do with the camera and flashlight!

He is known for dropping his device a lot and it has not been exposed to water*

Any Ideas?

Thanks very much in advance!

Risposto! View the answer Anch'io ho questo problema

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Is it the focus assist light? Or the flash?

da

It is the small round one

da

and the phone is 100% frozen and you cannot turn it off via the button. It rattles too.

da

Seems to be a common issue, a lot of the users from the Microsoft forums have had the same issue, apparently it's a main-board issue.

da

what causes it and what can be done to fix it?

da

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Soluzione Prescelta

Same problem here (focus assistant stuck).

Camera stop working, everything else was fine.

Found a couple of tutorials suggesting hard reset but didn't fix it.

Argentina's official retailer couldn't fix it either.

A friend of mine opened the phone, in my case the flash was causing an electrical problem. Removed the flash, everything is working again (except the flash, we don't have spare parts in Argentina)

Hope this information helps you

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Thanks very much!

da

My phone was On and i noticed that The led was on,it wasnt turning off,eventually it died and the LED was off,but as soon as i plug in the charger,the LED lits up instantly and the phone remains off.What to do now?I have a similar problem,I havent opened the phone yet,but have ordered a Flash flex cable from Aliexpress..

I had a question,I saw the Teardown Disassembly and i cant find how was the flash attached to the mainboard?

I didnt see any connections....

Can anyone help me

da

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Main-board issue. Send to Nokia Care for repair.

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Are you able to tell us what causes it? Thanks for helping!

da

because nokia care costs so much!

da

Sorry, I've searched everywhere and can't find exactly what the problem is. All I know is that the only people who got it fixed took it to Nokia. I hope someone else might be able to help you.

da

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I have this problem too! My flashlight has been on for 2 weeks. It only turns off if I remove the battery. I have tried doing the factory reset, but it's still there... Also, when my phone is dead, the flashlight finally switches off, but as soon as I connect the charger, it switches on again...It's so frustrating!!!!

If you know how to fix, please let me know!

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