I cannot take a photograph as the phone screen is very dark and the camera function icon is deemed. I tried to restart the phone but no useful. Please help explain me the reason why. Thank you.
Dung Nguyen (email: dung-nt@hotmail.com)
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Gday dung well 1 thing you could try is doing a complete software reset.
(THIS IS DELETE ALL YOUR CONTACTS PHOTOS AND DATA)
http://techchannel.radioshack.com/reset-...
This website should be helpful with the process
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Many thanks Konastar for your advice.
Kind regards,
Dung Nguyen
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Hello, i have the same problem. I cannot load my back camera, sometimes the screen is frozen, sometimes is black and sometimes it closes from itself.
I tried with hard reset but i didn't help.
When i bought the phone it had Windows Phone 8.0 but later i updated it and now it has 8.1.
The main question is: Is software or hardware problem? What is the possibility of software problem?
If anyone have solution please contact me (toni_zver@hotmail.com)
Thank you.
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Please make a new post, don't ask a new question in a answer or comment section, thank you.
HELLO, i have a big problem.. i was using an suddently it restart by itself, but now the screen goes off and on, and i can't do anythings...i need help!
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Please make a new post, don't ask a new question in a answer or comment section, thank you.
Maybe replace the connector of the camera?
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My phone can not open .what can I do?
Can you please help me?
Tanks more!
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