I cannot unlock the battery door on my computer.
I have not been able to unlock the door for the battery so I cannot replace the failed battery. I hear a click when I turn the locking device with a quarter to the unlock icon, but nothing releases and when I turn it over, it does not fall out. Additionally, I can turn the lock all the way around it's circle, but it does nothing. I can't pry the battery out or I will ruin the case or break something internal. Any ideas on what I should do?
thanks in advance!
Questa è una buona domanda?