Try cleaning the faceplate and check if that resolves the problem.
Here’s a a link to the ifixit [guide|56573] guide
-
If it doesn’t work, since you have hard reset the device then it seems as though there is a problem with the digitizer (touchscreen).
+
If that didn’t work, since you have hard reset the device then it seems as though there is a problem with the digitizer (touchscreen).
A brief search online shows no results for spare parts for the watch.
Even [https://www.vtechkids.com/support/replacement_parts/|Vtech] (click on the letter ‘K” then on Kidizoom SmartWatch) offers a USB cable as the only replacement part for the watch.
You may be able to source a [https://www.ebay.com/sch/i.html?_from=R40&_nkw=Vtech+Kidizoom+Smart+Watch+DX+&_sacat=0&_sop=15|“donor” watch - example only] (for parts or a direct replacement of the watch) if the price is right. Something to consider perhaps.
Try cleaning the faceplate and check if that resolves the problem.
Here’s a a link to the ifixit [guide|56573] guide
If it doesn’t work, since you have hard reset the device then it seems as though there is a problem with the digitizer (touchscreen).
A brief search online shows no results for spare parts for the watch.
-
Even [https://www.vtechkids.com/support/replacement_parts/|Vtech] (click on the letter ‘K” offers only a USB cable as a replacement part for the watch.
+
Even [https://www.vtechkids.com/support/replacement_parts/|Vtech] (click on the letter ‘K” then on Kidizoom SmartWatch) offers a USB cable as the only replacement part for the watch.
You may be able to source a [https://www.ebay.com/sch/i.html?_from=R40&_nkw=Vtech+Kidizoom+Smart+Watch+DX+&_sacat=0&_sop=15|“donor” watch - example only] (for parts or a direct replacement of the watch) if the price is right. Something to consider perhaps.
Hi @all2020
Try cleaning the faceplate and check if that resolves the problem.
Here’s a a link to the ifixit [guide|56573] guide
If it doesn’t work, since you have hard reset the device then it seems as though there is a problem with the digitizer (touchscreen).
A brief search online shows no results for spare parts for the watch.
Even [https://www.vtechkids.com/support/replacement_parts/|Vtech] (click on the letter ‘K” offers only a USB cable as a replacement part for the watch.
You may be able to source a [https://www.ebay.com/sch/i.html?_from=R40&_nkw=Vtech+Kidizoom+Smart+Watch+DX+&_sacat=0&_sop=15|“donor” watch - example only] (for parts or a direct replacement of the watch) if the price is right. Something to consider perhaps.