Hello I'm Hoping someone can help I got the screen replaced on my s10 plus when I picked it up they said they cracked the back while replacing the front so they ordered one less than a week later the front screen cracked again same spot as the back I took it in they blamed me said I must have dropped it which I didn't needless to say I gave in had them order another screen so I'm 500 dollars in righ5 now and this morning the screen is black I can hear it but can't do anything, could this be caused by something they did as Well? Please help