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Post originale di: jayeff

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Hi @ping98 ,

You can add images as an “update”  to your question (in your question click on Options > Edit and then use the procedure as per the link I posted). You cannot add images to a comment.

I cannot read the screenshot for the Event Viewer as it is too small for me and when I try to enlarge it it is too fuzzy.

Looking at the other images that you posted, you have the Lid Power option set to “sleep” if the lid is closed. This means that the laptop can be “woken up” by the press of the power button.

Just wondering if you change this option to “shutdown” and with the battery removed check what happens after you have closed the lid, waited for the laptop to shutdown, opened the lid and then connected the charger and see what happens. It should wait until you press the Power button to start I think.

Can perhaps understand why you don’t want a battery in as new batteries are not that cheap. Here’s the part number 0B110-00360100 (found from this [https://www.asusparts.eu/en/partfinder/Asus/Notebook/N%20Series/N552VW|link]) if you change your mind.

Not having a battery in the laptop kind of defeats the purpose of having a laptop though i.e. it is no longer a portable PC as it is tied to a power source like a desktop PC.

It may be advisable to do a “clean” install of the OS to see if this resolves the problems. I suggest however, that you do this with the battery in, as I’m not so sure that the installation will be a complete installation with it missing.

You could also then try performing a battery health check as I suggested in a comment above, just to check if the battery is OK or not and that it was a software problem and not a problem with the battery. After all, unless the laptop has had a hard life the battery is not that old.

After all this if you still want the no battery option, remove the battery and check what happens

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