Post originale di: jayeff ,
Hi @ashleypennybacker, 1. Check that the camera is turned on. Go to ''Start > Settings > Privacy > Camera'' 2. Check the status of the webcam in Device Manager. In the Search field, type Device Manager. i. Click or touch the ''Device Manager'' application. ii. Double-click or touch ''Imaging'' devices. iii. Right-click or touch ''Web Camera''. Check to see if the webcam is listed in the devices and whether it has a red cross or yellow exclamation mark next to it. If it has a red cross, right click on the webcam entry and then select ''enable'' from the options and then check if the webcam now works OK. If it has a yellow exclamation mark, right click on the entry and select update driver and follow the prompts.