Hi @ashleypennybacker,
1. Check that the camera is turned on.
Go to ''Start > Settings > Privacy > Camera''
2. Check the status of the webcam in Device Manager.
In the Search field, type Device Manager.
i. Click or touch the ''Device Manager'' application.
ii. Double-click or touch ''Imaging'' devices.
iii. Right-click or touch ''Web Camera''.
Check to see if the webcam is listed in the devices and whether it has a red cross or yellow exclamation mark next to it.
If it has a red cross, right click on the webcam entry and then select ''enable'' from the options and then check if the webcam now works OK.
If it has a yellow exclamation mark, right click on the entry and select update driver and follow the prompts.