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My company, Fixaphones, is a new business that specializes in smartphone repairs who happens to be certified in Samsung and Apple Devices. Not only I repair phones but I also focus on triaging issues on a Customer's device.


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I'm Shamir Wilkes, CEO of Fixaphones here in Jacksonville, FL. I want to share a story with those who are interested of why I decided to take my smartphone repair journey seriously.

I was a known as a professional salesman in the cellular industry for more than 2 years, and realized that I was getting burnt out by trying to maintain a sales goal and handle customer escalations.

A year later, after realizing I missed helping those who need me most, I finally decided to reapply for sales.

However, things did not go as planned. I was forced to take a position I knew nothing about which was tech consultant.

The training was a very long process, but now I realized how important it is to stay on top of your education because products evolve into something so glorious that you will fall in love with it.

Fixaphones is here to help those who needs questions answered in regards to triage and repairs. I'm only one message away.

Until then Happy Fixing.