I have owned 4 different shark vacuums and each of them have had that exact same problem. I had just been buying a new vacuum each time it happened because you have to replace the entire head of the vacuum. This time I was fed up and after seeing the same issue on every shark vacuum I have owned I decided that I was not buying yet another vacuum after only having this one for 2 years. I called shark and she said there is a warrenty on all shark vacuums but she said it didnt cover the hose in the vacuum head and you have to replace the entire head of the vacuum which she would be happy to do for 99 dollars plus tax. The cord that connects to the handle is also fraying and is about to lose connection. She said that it covered and it will cost me 19.99 plus tax and shipping. So a total of 150. That's like paying for a new vacuum. I explained that we own our ouw remodel company and that we have always used alot of their products which will no longer happen if they dont fix the 4th vacuum I have purchase and...