Rispondi a "Why does a sad face with online spport come on"This happens every now and then on my 4th gen iPod photo. I just open up the case and power it up again. Normally boots fine after this so I put it back together.
Rispondi a "What alternative iPod opening tools have worked for you?"The plastic bubble pack my daily contact lenses come in works fairly well on my 4th Gen iPod.