well I was able to replace the battery, but used a razor blade to pry the case out enough to use a putty knife and jeweler screw drivers to pry it open. The plastic tool is crap. It works great, although I cracked the screen in the process. Screen works but it is buggy me that I damaged it. So I ordered a screen for 10 dollars. I am dreading doing this one more time. It is not an easy task. But good tutorial. Thanks