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Thanks for the reply.
Yes, the controllers work fine in safe mode and in other consoles (and even on my PC/phone via bluetooth). I can still access the console through the PS phone app, and when I connect the controllers by cable, the DS4 pops up in the devices window, but they don't pair via BT. I've also tried searching for the BT signal the console should be emitting, but I couldn't find anything (and I'm not sure I should find something in the first place).
My PS4 won't detect my controllers from any distance, but the wifi works just fine. Is it possible that the antenna is the problem even though the wifi works?
I've tried virtually everything else but replacing the antenna or the module. The controllers stopped working suddenly when I was installing a game.
I've run into a similar problem (PS4 won't recognize controllers) but wifi works fine. Is it possible that bluetooth doesn't work but wifi does?