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Panoramica Video


This is the Microsoft Surface Book 2, and just like every Surface device we’ve done a teardown on this year it scored horribly on our repairability scale. How bad did it do? We gave it a 1 out of 10, which to be honest is at least a little better than the Surface laptop which got a zero but still. So today I’ll be essentially walking you through how to design a device that’s terrible for repair.

Questo smontaggio non è una guida di riparazione. Per riparare il tuo Microsoft Surface Book 2, usa il nostro manuale di assistenza.

    Considerazioni Finali
    • After the difficult opening procedure, the SSD can be replaced.
    • The display assembly consists of a fused glass panel and LCD, and is difficult to remove and replace.
    • The processor and RAM are soldered to the motherboard.
    • Strong adhesive holds many components in place, including the display, base cover, and both batteries.
    • Many components are on the backs of their respective boards, requiring motherboard removal to replace simple components.
    Punteggio Riparabilità
    Riparabilità 1 su 10
    (10 è il più facile da riparare)

29 Commenti

Any chance we will see a 15 inch teardown?

Samuel Young - Replica

I agree with Mr. Young. The 15 inch model houses the new Core i7 8650U, a quad-core processor, as well as a discrete graphics card, the GTX 1060. Any chance that you might be taking a look into that?

Ethan Zuo -

Will there be a written version?

Liam Powell - Replica

Can you swap the ram? (with effort)

Maxi “Maxam” W - Replica

As stated in the video, no, the ssd is removable but the, ram, cpu, gpu etc are soldered onto the board

Pierce Sonnenberg -

Unless you are highly proficient in SMD replacement as well as having the required Microscope, hot air or rework station, soldering iron (not a cheap one), and on top of that years worth of experience. So the simple answer is no but the technical answer is yes. If you already have an investment of about 3 of these laptops plus training.

Owen M -

So When you heat up the screen to remove it. When you place the screen back on, what glue do you use to place it back?? didn’t see you remove any screws.

Justin Sinnard - Replica

Incase anyone else has this same question, you remove any broken glass shards and the old adhesive so the screen will make a good seal when you reinstall it (or put on a new one). Then use a good quality 2 or 3mm double sided tape, 3M makes a good one that you can get on Amazon. You can also choose to use an adhesive like E6000, but if you use a liquid adhesive ensure you keep it away from the sensors and cameras at the top or your facial id may not work correctly.

Michael Ashton -

Any chance that you will tear one down with a GTX 1060 in it? I would love to see that.

Ethan Zuo - Replica

I watched the whole video and expected to see how they were able to cram in the gtx card inside.

Please make a review on the new surface book 2 with a gtx card.

Constantin Suman - Replica

why is there no written teardown? really not interested in seeing a video of it. thats just not intuitive…

Claude Nobs - Replica

I have advised many people to avoid this piece of junk like the plague.

MrJimPhelps - Replica

why? these are great innovative laptops, just a little pricey and could use one more generation before it’s truly incredible

topnewstories -

I think it is definitely worth seeing a 15 inch Surface Book 2 teardown since it has a larger form factor (obviously) and the discrete graphics.

J P - Replica

is the display of surface book 1 13.5 and surface book 2 13.5 the same?

can one of 1 version with the second install?

Sniper - Replica

with the surfaca book apart, can you document a pinout for the surface cnnector ports on both the clipboard and the keyboard for the main pins as well as the two side pins?

Jeff Wenz - Replica

My hinge is not alligned, is it possible for me to tear down the hinge and readjust it?

Yichen Jin - Replica

The videos are too fast on the narration / commentary. Much prefer the written tear downs which you can refer back to and list screw sizes mark locations on the motherboards etc.. The videos far from being an improvement are actually a dumbing down. They are okay in addition to a written format, and would be even more interesting to see it the other way around i.e. replacing the SSD and then rebuilding.

Roy Clay - Replica

So irritating it can’t be opened given they charge $500 more to go from a 512GB SSD to 1TB.

Michael Dayah - Replica

Is there any way to detach the screen from the keyboard if the device wont turn on?

Its Me SadFace - Replica

Is there any way to detach the screen from the keyboard if the device wont turn on?

kanagaraaj ks - Replica

Hi there,

my USB-C port is broken any idea if it can be replaced?


Alberto Viceconti - Replica

How can i rebond after heating and open the front? Can i put the two parts together, heat and wait some hours for cool down? Is the connection secure?

thomaskrischke - Replica

I have a Surface Book 1. The volume control button, up and down, appear stuck in the down position to where you can press neither. After disassembly, I noticed the power button had a plastic T insert in the physical motherboard control. The volume up and down connections did not have the T insert So the physical user button can not be held in place. It appears this T insert acts as a spacer of sorts to not only activate the volume control when a user presses the button, but also hold the external buttons in place so the user can press them.

Can these T inserts be replaced for the volume control?

brad.harris - Replica

What was used to replace the back panel? It looks like the keyboard panel was pried and had a lot of adhesive. What was used to reattach it? Thanks!

alex harrell - Replica

Once again MS have screwed users over with a virtually unrepairable laptopI scrapped 3 on behalf of users that could not be repaired and advised them against purchasing this type again. It looks like that advice is going to remain in place for this model. Such a shame MS taking a leaf from the worst of Apple behaviour and producing yet more techno junk with limited lifespan (2yr average in my experience). The worst of is the sheer indulgent price of these systems.

Val Allen - Replica

NOTE OF CAUTION: pay attention if you are attempting any kind keyboard assembly component or battery swap out. I have just taken apart a 13.5 and pierced one of the battery cells (%#*@) during a frustrating and tedious attempt at replacing the trackpad. Note of caution; the battery cells are adhered to the removable panel and are easy to pierce during the disassembly process. The reason for this is its proximity to the edge and the amount of adhesive applied. Also worthy of note the centre of panel at the top of the trackpad is seriously stuck down - PATIENCE is the key, flexing and using wide beveled plastic tools to seperate the adhesive bit by bit.

Val Allen - Replica

@mrjimphelps I agree, advise ppl to avoid this over priced non-repairable junk. I think as @msvallen says MS taking the worst leaf from Apple and deliberately making a device non-repairable. A shoddy shoddy way to behave Microsoft. I have had a few of these in for repair and can honestly say they are from that perspective a waste of money. So much for such a short life span and non-repairable to boot.

An examination of the innards suggests no good reason for using screws especially on the lower kb assembly. The screen could be secured less strongly and it would make upgrading the SSD easier, pull tabs on the adhesive as per the Apple iMac 2017 models could be very useful. Of course this assumes someone in product design actually cares about our right to repair and environmental issues, so you can guarantee it wont happen.

In that case STOP buying the product!

Pete B - Replica

The front facing cameras might need a little rubbing alcohol to help loosen the glue if you are trying to take out the motherboard. Otherwise, order a spare camera set just incase and include that in your repair cost.

Michael Ashton - Replica

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