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Questo smontaggio non è una guida di riparazione. Per riparare il tuo Essential Phone, usa il nostro manuale di assistenza.

  1. Smontaggio Essential Phone, Smontaggio Essential Phone: passo 1, immagine 1 di 3 Smontaggio Essential Phone, Smontaggio Essential Phone: passo 1, immagine 2 di 3 Smontaggio Essential Phone, Smontaggio Essential Phone: passo 1, immagine 3 di 3
    • Ecco l'essenza dell'Essential Phone:

    • Qualcomm Snapdragon 835, contenente una CPU octa-core Kryo 280 e una GPU Adreno, accoppiato a 4 GB di RAM

    • 128 GTB di memorizzazione integrata UFS 2.1

    • LCD da 5,71" con risoluzione 2560 × 1312 (504 ppi)

    • Doppia fotocamera posteriore da 13 megapixel (una RGB + una monocromatica) con tecnologia di fusione dell'immagine.

    • Fotocamera anteriore con risoluzione di 8 MP e proporzioni 16: 9

    • Wi-Fi 802.11a/b/g/n/ac + MIMO Bluetooth 5.0 LE + NFC

  2. Smontaggio Essential Phone: passo 2, immagine 1 di 2 Smontaggio Essential Phone: passo 2, immagine 2 di 2
    • Nella sua ricerca per uno schermo senza cornice, Essential è riuscita a ricavarsi uno spazio per una fotocamera anteriore e una feritoia quasi invisibile per l'altoparlante voce.

    • Sul retro, scopriamo la cosa diversa di questo telefono: due pin di alimentazione con allineamento magnetico integrato. È qui che le cose non essenziali si possono collegare all'Essential Phone. Sono state promesse molte cose, ma una fotocamera a 360° è l'unico accessorio che Essential ha già reso disponibile.

    • I sistemi di smartphone modulari devono ancora decollare, ma è un'idea che apprezziamo: l'impatto ambientale di collegare un nuovo e aggressivo modulo fotocamera è molto più basso rispetto ad aggiornare l'intero telefono perché la fotocamera è diventata "vecchia".

    • Ci siamo anche imbattuti nel sistema di doppia fotocamera per chi vuole le buone vecchie foto a 180°, oltre al sensore di impronte digitali responsabile per mettere in sicurezza le cose essenziali nell'Essential.

    According to my experience (with an ANCIENT Mortorolla), these thin speaker grill tend to be FILLED with dust and similar things with a high dirtiness. I do not like it.

    The 180º photo is pretty much a lie, by the way.

    Xavier Jiang - Replica

  3. Smontaggio Essential Phone: passo 3, immagine 1 di 2 Smontaggio Essential Phone: passo 3, immagine 2 di 2
    • Essential ha ritenuto che un jack cuffie non sia essenziale, offrendo al suo posto solo un connettore USB-C. Rischioso.

    • a fianco del connettore ci sono la griglia dell'altoparlante, la fessura per la scheda SIM e il microfono inferiore. Proprio come nel Galaxy S8, il foro del pulsante di espulsione della SIM e quello del microfono sembrano un po' troppo simili tra loro per poter stare tranquilli.

    • ...ed è stato confermato che questo è un problema.

    • Essential ci ha riservato una piccola sorpresa sotto la scheda SIM. Lasciando un esterno tutto pulito e senza marchi, ha nascosto tutti i marchi identificativi all'interno di una piccola e simpatica etichetta.

    • Siamo sorpresi anche per il fatto che non viene fuori del tutto. Ci chiediamo se Essential abbia costruito il telefono tutto attorno a questa piccola etichetta.

    Do you think it's possible to break the mic if you firmly insert a pin in the wrong hole (the one *too* close to the one to release the sim card) by mistake? That would be a very bad design...

    Pascal Forget - Replica

    “…and it proved to be an issue.” descriped a case…

    I won’t put much remark on it beside a “lol“.

    And yes, I LOVE this little tag. Intersting..

    Xavier Jiang - Replica

  4. Smontaggio Essential Phone: passo 4, immagine 1 di 3 Smontaggio Essential Phone: passo 4, immagine 2 di 3 Smontaggio Essential Phone: passo 4, immagine 3 di 3
    • È davvero ora di vedere che cosa c'è all'interno, ma in questo non abbiamo fortuna. In assenza di viti visibili, possiamo solo supporre che sia assemblato con la colla. Ma quantità di calore sempre crescenti non hanno potuto allentare l'adesività tra telefono e display.

    • Presi dalla disperazione, invertiamo la polarità e proviamo con il Super Freddo.

    • Dopo una tragica spedizione artica, è la cover posteriore quella che si lascia andare per prima, scoprendo...

    • ...un bel niente! Sotto una gigantesca piastra di colla, troviamo soltanto il lato sbagliato di un paio di viti e un telaio intermedio.

    I hope someone know what they are doing.

    THAT applies to BOTH of you, Essential and iFixit. (you SHOULD know the way to the insides are through the display. MAYBE…)

    Xavier Jiang - Replica

  5. Smontaggio Essential Phone: passo 5, immagine 1 di 3 Smontaggio Essential Phone: passo 5, immagine 2 di 3 Smontaggio Essential Phone: passo 5, immagine 3 di 3
    Attrezzo utilizzato in questo passaggio:
    Essential Electronics Toolkit
    $29.95
    Compra
    • Rimaniamo raggelati, ora più che mai determinati a staccare il pannello LCD congelato mentre facciamo fronte alle conseguenze dei precedenti tentativi di apertura.

    • Sembra che il nostro concetto di "essenziale" sia diverso da quello di Essential: il nostro Kit Strumenti Essential Electronics, studiato per affrontare tutte le riparazioni più comuni di dispositivi elettronici, non è stato abbastanza per fare irruzione in questo cavolo di telefono. Sono stati necessari dei consistenti rinforzi.

    • Perfino dopo aver staccato il pannello LCD, l'interno continua a essere ben sorvegliato. Dopo tutto questo lavoro, tutto quello che possiamo mostrare è un display scassato, una schermatura liscia del telaio centrale e un IC ramingo sul retro del display:

    • Qualcomm QTC800S

    • La copertura in vetro si separa dal pannello LCD piuttosto facilmente. Il che può essere una buona cosa se c'è semplicemente da cambiare il vetro rotto, ma l'impegnativa operazione di apertura rende questa prospettiva abbastanza improbabile.

    Did the “intense reinforcements” include acetone or another solvent? That might have been a less destructive way to separate the bond.

    mwarrenus - Replica

    I don’t really think so. most glue was either heat-softened or dissolves quickly by WATER, which will DESTROY the phone.

    I have not heard of ANY glue beside these two with the ability of being able to be removed at some point. In the fields of digital devices (ifixit.com, verge) ,the modeling and 3D printing.

    Xavier Jiang - Replica

  6. Smontaggio Essential Phone: passo 6, immagine 1 di 3 Smontaggio Essential Phone: passo 6, immagine 2 di 3 Smontaggio Essential Phone: passo 6, immagine 3 di 3
    • Dopo un cammino inaspettatamente difficile attraverso l'esterno al telefono, solleviamo la schermatura del display per scoprire finalmente alcuni componenti interni.

    • Scopriamo: uno heat pipe (tubo dissipazione di calore), una manciata di lamelle per la messa a terra in una batteria con dell'adesivo che si stacca tirandolo... intrappolata sotto un'altra staffa.

    • Diamo a Cesare quel che è di Cesare: l'adesivo che si stacca tirandolo è il tipo di colla maggiormente amico del riparatore e vorremmo che sempre più produttori adottino questa soluzione. Peccato che questa praticità sia sprecata in un telefono il cui accesso è così difficile.

    • La capacità dichiarata della batteria è di 11,70 Wh; dato non disprezzabile se confrontato con gli 11,55 Wh del Galaxy S8, i 7,45 Wh dell'iPhone 7 e i 12,35 Wh dello OnePlus5.

  7. Smontaggio Essential Phone: passo 7, immagine 1 di 3 Smontaggio Essential Phone: passo 7, immagine 2 di 3 Smontaggio Essential Phone: passo 7, immagine 3 di 3
    • Da questo lato la piccola etichetta che avevamo trovato nell'alloggiamento della scheda SIM è facilmente rimovibile. Sembra comunque che questo telefono sia stato assemblato con questo piccolo coso già inserito tranquillamente al suo posto.

    • Nel frattempo, rimuoviamo l'imponente scheda madre, compresa la sua protuberanza per la porta di ricarica a forma di penisola. La porta USB-C è saldata direttamente alla scheda madre. Ne siamo delusi.

    • Se capitasse di dover cambiare questo componente molto soggetto a usura, dovrai prevedere un (costoso) lavoro di micro saldature o una (molto costosa) sostituzione dell'intera scheda madre.

    • Parlando di rimozione della scheda...

    • Il retro della scheda madre è percorso in lungo e in largo da cavi di interconnessione di antenna e punteggiato da connettori coassiali.

    The Sony Xperia Z3 Compact had an even bigger tag like this.

    Moritz - Replica

    yes exactly, sony have been using these tags to hide the regulating symbols for years now.

    Paul Chan -

    You're right! Good call. We updated the step ;)

    Jeff Suovanen -

    The vacant coaxial connectors are likely switched test connectors that break the on-board RF connection when a test probe is inserted. These are frequently used for RF calibration without needing a costly anechoic OTA calibration environment.

    joshshua - Replica

    For now, I do not remember ANY phone that have a charging port NOT soldered to a board. Not a single one of them.

    It tend to be the OTHER way aroudn when speaking of bigger things…like, the iPads.

    Xavier Jiang - Replica

    What is the name of this SIM card reader? I want to try replacing it, but am having a hard time identifying what it is called and where to get it from.

    triggy1819 - Replica

  8. Smontaggio Essential Phone: passo 8, immagine 1 di 1
    • Qualcomm ha rilasciato un development kit per lo Snapdragon 835 che ci mostra alcuni IC che è lecito aspettarsi. I chip che scopriamo sono:

    • 128 GB di memoria UFS (Universal Flash Storage) Samsung KLUDG8V1EE-B0C1

    • PMIC (chip gestione alimentazione) Qualcomm PMI8998

    • 4 GB di DRAM mobile LPDDR4 Samsung K3UH5H50MM-NGCJ

    • Ricetrasmettitore gigabit LTE Qualcomm WTR5975

    • WiFi 802.11ac 2x2 con MU-MIMO Qualcomm WCN3990

    • Codec audio Qualcomm WCD9335 (probabilmente simile al WCD9311).

    Samsung K3UH5H50MM-NGCJ should be "LPDDR4x" which uses lower voltage than LPDDR4.

    JJ Wu - Replica

    Who came up with the UFS model number? It's a lot better than a "KLUDG[E]" if you know what I mean.

    dgw - Replica

  9. Smontaggio Essential Phone: passo 9, immagine 1 di 1
    • E sul retro:

    • Modulo RF fusion LB Qorvo QM78012

    • Modulo amplificatore di potenza Skyworks Solutions 77360-2

    • Avago AFEM-9046 and AFEM-9036

    • Qualcomm PM8998 (simile al PM8920)

    • Amplificatore audio NXP Semiconductors TFA9891

    • IC gestione alimentazione Qualcomm SMB1381

  10. Smontaggio Essential Phone: passo 10, immagine 1 di 1
    • Ed ecco il resto dei chip:

    • IC gestione alimentazione PM8005

    • IC connettore Snap wireless SiBeam SB6212CZU

    • Controller host USB 3.0 Fresco Logic FL1100-1A0-LX

  11. Smontaggio Essential Phone: passo 11, immagine 1 di 3 Smontaggio Essential Phone: passo 11, immagine 2 di 3 Smontaggio Essential Phone: passo 11, immagine 3 di 3
    • Siamo finalmente in grado di pinzare via il modulo della doppia fotocamera dalla fredda scheda madre.

    • Delle due l'una: o la Essential ha messo al contrario questi connettori a scatto, o qualcuno si è divertito un sacco a disporli come se si trattasse di un origami.

    • Nelle vicinanze c'è la fotocamera da selfie posata su una striscia di colla; ci vuole un po' di lavoro in più per estrarla e nell'occasione porta con sé il cavo del sensore.

    • Sorpresa! La fotocamera anteriore e l'altoparlante voce sono in un solo pezzo. Quella piccola porta si allinea direttamente con la griglia supersottile nella parte alta del telefono.

    Cameras are imx258, one RGB, one BW

    Yaro Slav - Replica

  12. Smontaggio Essential Phone: passo 12, immagine 1 di 3 Smontaggio Essential Phone: passo 12, immagine 2 di 3 Smontaggio Essential Phone: passo 12, immagine 3 di 3
    • Scappelliamo il motore di vibrazione a forma di cappello con visiera e siamo sorpresi nel constatare che non c'è un ammortizzatore in gomma tra le parti.

    • Il motore di vibrazione sembra un classico motore a ciambella, solo un po' più spesso delle focaccine che siamo abituati a vedere.

    • Tra gli ultimi componenti a uscire ci sono l'altoparlante di notevole estensione e il cavo con contatto che lo accompagna.

    • L'altoparlante, con la sua strana forma, fa pensare che sia stato disegnato per riempire tutto lo spazio rimasto libero all'interno del telefono.

    This type of vibration motor is properly called a "coin" or "button" vibration unit, not a "cap". -- PvdL

    Peter van der Linden - Replica

    Douchey things I just read in the comment before mine:

    - Correcting the author of the teardown for improperly calling it a cap when he only referred to it looking like a cap.

    - You quoted yourself

    - Referring to yourself as "PvdL"

    Andy Salinas -

    The cap reference is to the vibrator cover being pulled off in the first photo, rather than the vibrator itself, which lies underneath. It's a coin vibrator, with a cap.

    Jeff Suovanen -

    Oh Peter… your comprehension skills are quite lacking read it again you mongoloid. “De-capping the vibrator" which any competent person can see with the enhanced ease of understanding through included pictures shows him literally removing a small metal cap that encased the vibrator not your simpleton interpretation of which you confuse that for him calling the vibrator itself a cap.

    nsa.spy.gov -

    I came here to just make fun of him.

    Ha.

    Luis Gonzalez -

    The speaker look pretty good for me. Built in air-duct and seal and modular and blah blah blah…

    Xavier Jiang - Replica

  13. Smontaggio Essential Phone: passo 13, immagine 1 di 3 Smontaggio Essential Phone: passo 13, immagine 2 di 3 Smontaggio Essential Phone: passo 13, immagine 3 di 3
    • I magneti per gli accessori modulari inseribili a contatto sono chiaramente etichettati. Magari sono difficili da sostituire, ma non è un problema: è probabile che tu abbia un telefono diverso nel momento in cui inizieranno a usurarsi apprezzabilmente, cioè in 700 anni se non di più.

    • Non rimane molto oltre al sensore di impronte digitali, incollato comodamente in posizione sul retro. Un posizionamento, questo, che ha qualche inconveniente ma che sta rapidamente diventando lo standard per gli smartphone. Più o meno.

    Funny thing about the 1st picture here, the purple word below the magnets is a Chinese word which means 'Party', CCP to be specific.

    Clyde Johanson - Replica

    It's also a not-so-popular last name, it could be one of the QC's?

    Bert Jiang - Replica

    I HATE the guy that put the finger print sensor on the phone’s back. The person that came up with this MUST have his head bumped, or he do not know what he is doing.

    Xavier Jiang - Replica

    Do you know how to remove the fingerprint module and assemble a new one?

    Ignacio Zamora - Replica

  14. Smontaggio Essential Phone: passo 14, immagine 1 di 1
    • Dopo averci promesso soltanto l'essenziale, l'Essential Phone ci ha elargito molto più di quanto ci potessimo aspettare. C'è anche voluto molto più Super Freddo del previsto...

    • Mentre vi godete la vista di questo spaccato con i vari componenti allineati, tiriamo fuori dall'armadio l'abbigliamento invernale e scongeliamo la stanza degli smontaggi.

  15. Considerazioni Finali
    • L'utilizzo delle viti e parziale ma comunque sono tutte di tipo standard Phillips/JIS.
    • La batteria è fissata con adesivo che si stacca allungandolo, a beneficio del riparatore. Peccato che la cella sia così inaccessibile.
    • La porta USB-C è saldata alla scheda madre e, mancando il jack cuffie, probabilmente è soggetta a una maggiore usura.
    • Giunture quasi invisibili e una gran quantità di adesivo significano che qualsiasi tentativo di riparazione può provocare più danni che benefici.
    • Abbiamo citato il fatto che abbiamo dovuto congelarlo?
    Punteggio Riparabilità
    1
    Riparabilità 1 su 10
    (10 è il più facile da riparare)

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Scott Havard

Membro da: 06/27/16

49.630 Reputazione

31 Guide realizzate

64 Commenti

wow horrific phone! 10/10 to iFixit for effort, 0/10 to Essential!

Will - Replica

This is a phone where iFixit will have to determine if it's even worth selling replacement parts.

iPostIt - Replica

the repair score should imo get a zero instead of a 1 because you cant open the %#*@ thing without destroying it.

My1 - Replica

this phone is essentially future trash. too bad

thanks iFixit for the honest repair score!

Andrew - Replica

Why a phone is bad because independent repairs are almost impossible?

OEM has been moving to proprietary components and outta-nowhere configuration to have on purpose to un-motivate people to go to beyond the warranty and authorized repair centers, since YEARS ago.

I appreciate the work from iFixit but saying that you won't buy a phone or it is "DOA" because OEM wants to control THEIR products is so childish at theses modern days.

(Please, spare me the "is easy for you to say because you don't own or work on a workshop and repairs give food to our tables". I know a few owners that although s just more spending, they are working on becoming authorized repair center for most brands.)

TheGeeZus - Replica

When you have to freeze a phone to get it open, that's a new level of WTF.

JJ Davis -

ifixit gives repairability scores, this isn't a review of the phone. That people still don't get this and come to this site to complain about it is beyond me.

tipoo -

Sure, an OEM can control THEIR products. And I can decide not to buy THEIR products if their design is un-repairable. One little drop, splash or sit on it in my back pocket one time too many and it's toast... yeah, they can control their product all the way to bankruptcy court if that's where it takes them. You make it sound like I'm obligated to buy THEIR product - I am not. Thank you iFixIt for yet another informative teardown!

R. Andrew Thomas -

It's a repairability score man, not a condemnation of the phone itself

Akko -

When manufacturer wants me to spend 300$ on replacing the usb port instead of 30$ due to poor design decisions or just to cut down the manufacturing costs they no longer could be considered good in any way.

Smartphone is not something you use for a few days and then toss it to trash replacing with a new one, it's an increasingly complex and expensive portable computers that should be as serviceable as possible.

Alex Lee -

If you're such a big fan of unnecessary electrical waste, I assume it's OK if I dumb a few tons of heavy elements in your back yard?

Repairability is not just about an individual saving a few dozen bucks here and there, but also about environmentalism. The more repairable common electronics are, the longer they stay in use by someone, somewhere, the less waste generated from buying new devices that are just marginal upgrades from the previous.

Ståle Helde -

Thank you for your support, TheGeeZus! It's nice to hear that you enjoy our work, and you bring up a great point about ownership and repair as well. You can find some fantastic information at both ifixit.org/right and repair.org/stand-up.

Richard -

Thing is, it’s not THEIR product when you buy it. It’s not a license agreement. Do not repair is nothing other than a way to force us to get new products and giving them more money. Best practice should be to be able to repair a device that you own.

Sebbe -

Designed to trash.. Like most other consumer electronics. Try and take a look at 99% of the appliances in your homes, most of them are designed to fail and spare parts are unnaturally high cost to encourage new purchases. And as long as the consumers doesn’t make a conscious decision to choose not to buy the goods with low repair-ability, then the manufacturers will keep on refining the “if only 90% makes it past warranty period it’s fine” mentality, that constantly tries to ensure more $@$* can be sold.

I mean.. there’s people that gladly spends more on throwaway gadgets than they would comfortably spend on car maintenance, and still think it’s sad that no one is doing more for the environment. Sadly most people are happy as long as the medias keep numbing their intellect with “don’t think” TV-shows, that keeps them pacified and not thinking for themselves.

Lundberg -

Do you know what it means to live in countries with no official stores? in parts of Africa and Asia? The nearest official Samsung Store is two countris away. Nearest apple store is 5 countries away. Warranties from companies mean nothing to us; those companies do not even ship to our countries! independent repairmen save us from so much.

You have no idea what we go through so do not judge us for needing such

Kanyesigye -

You are buying their products.

You own them.

The owner should have all right to repair as needed.

Luis Gonzalez -

The IMEI and other certifications in sim tray is nothing new.. My Lumia 920 had it in 2012!

mvadu - Replica

One of my old moto e's had it as well. 2015 I think.

Caspar Caudill -

No one going to comment on the lyric mistake? "What's cooler than being cool? Ice cold!"

https://www.youtube.com/watch?v=8qMtsir0...

kirk - Replica

It's called parody.

dgw -

I think Essential set out to do what most people try to do - keep people out of the phone. No company wants someone to get in their product lol

westsidepatriot - Replica

Not an option for most part of Africa and possibly Asia. We depend mostly on local repair shops as the cost of exploiting a warranty is almost impossible. Who wants to mail a phone from Nigeria or Uganda to a service centre in the US or UK? Essentially, this phone is not for some of us.

Abbas Abdus-salam - Replica

I am surprised that people expect highly-integrated, ultra-miniaturized electronic devices to be repaired nowadays. It's like trying to tear down a microchip and repair the transistors inside it, just because 50 years ago you could replace the fried transistors on a board performing the same functions as the today's microchip. This is the price paid for miniaturization, for bezel-less phones, for large batteries. Instead, there is warranty, there is insurance, etc. Things have evolved and ironically, the evolution has been dictated by us, customers, the ones that are now complaining :)

Dennis James - Replica

Demonstrably false. 2017 phones are not significantly different on the inside than 2012 phones,and lots of 2012 phones are extremely easy to repair with inexpensive parts you can order om eBay. I just recently repaired a nexus 5 with a busted USB port, worn out battery shattered camera glass and very ugly back cover for just 25 bucks. The difficulty of repair in phones is mainly because certain manufacturers insist on using pretty materials instead of durable materials. When a phone isn't even waterproof, there is no good reason to make them difficult to open, other than to make them difficult to repair so that they can sell you a brand new phone instead of you replacing a 5 dollar USB port.

Ståle Helde -

Spoken like someone who would pay extra to be able to upgrade a phone every 6 months. Believe it or not there are still a lot of us who buy for the long term. For people like me self repair or local shops are the only way to go. I have had 2 phones in the last eight years and I really appreciate these tear downs. They can actually be a deciding factor in which phone I purchase.

You have obviously not worked all that much, I could be wrong but don't think so, with electronic devices. Usually it is not the miniaturized parts that go bad first rather the battery or the connectors. And these are parts that most people handy with small tools can replace.

Thanks iFixit for your work.

protagonistic -

Why go through the back.

If you look at the Essential website they show an exploded view assembly and clearly you need to go through the front.

The motherboard is remove by front facing screws. You can't do any motherboard repair without getting the screen off first.

denae cole- shephard - Replica

Mainboard is made by Multek a company of Flextronics

Peng - Replica

I'm curious about that when the Essential Phone is in Warranty and send it back to the Essential company, how do they fix it?

Mandy - Replica

@Mandy: Since it's a "startup", you won't be able to get proper service anyhow (like OnePlus). So if you battle through the 1000 challenges, they will simply replace the entire device most likely. But, just like OnePlus did/does, I think Essential will also try to change every claim into non-warrantial. I.e.: "Don't even ty to send it back."

Enjoy! I love underdogs, but this is one fat reason why one would dislike them. This is why I bought Huawei, and before that, Samsung. But I also had HTC, they all had repair centers all around Europe. And they were all really professional and cool with the repairs. !&&*, if I walk into Huawei they do almost all work within hours, it's crazy good and professional.

A анонимный - Replica

OnePlus was not a start-up company, please stop perpetuating this myth.

qwirked -

I bought mine about three weeks before the price drop and they just credited $200 back to my credit card without being asked. Also, my other phone had bitten the bullet. I ordered it on Saturday, emailed them on Sunday asking them to rush it along if possible and they responded immediately on a Sunday, and it shipped Monday. Now my verizon/motorola phone that had a defective screen was a nightmare to get supported because neither company knew who was responsible.

Raymond Ferguson -

"Essential" is a joke in my opinion.

Julian Fiallo - Replica

hi

is it a chip exactly upper than Fresco Logic FL1100-1A0-LX USB 3.0 host controller?(or i mis-steakin?)

and abut how repairable is this phone: well it is kinda bad that you need a lot of work to fix it but think from different angle, it will be more shock prof than almost every other phone!

to metal plate supporting internal components!

and most likely if you send it for warranty they will replace it with new one!

Mojarch - Replica

this is what happens when a software expert decides to go into hardware without consulting the big dogs in the business... the result is an essential phone without essential features and repairability.

Ezekielo Tech Vlogs - Replica

Muito bom, Parabéns à equipa.

NPimentel - Replica

These teardown videos are great. In short, before buying any device anyone should watch a teardown of it. If not available, skip the product altogether unless you want to make a teardown video of your own (if and when time comes) and risk non repairability of the device. Much like car industry must provide maintenance manuals and perform safety tests (of which videos are available) there should be also a law about portable devices which requires all manufacturers to provide teardown videos and repair manuals. There is so much talk about “greening”, “sustainability”, “eco-friendly”, “care for the planet” but sounds to me it’s mostly greenwashing. Want to cut reduce drastically the speed at which we consume resources that go into making electronics? Allow anyone willing to repair and keep their old devices to do so providing info and parts. There’ll be always those who buy new every year or so (that’s here to stay). Those of us who prefer conserving and responsible consumption should be allowed to pursue it.

freakqnc - Replica

Um…Essential stated that you need a suction tool to remove the display properly after heating it up. It was in one of the AMA’s they did on Reddit. I think you should revisit this in the idea of being fair and unbiased.

Jeff Warner - Replica

Can you re-do this since essential confirmed you did it incorrectly. Here is a link on how to actually do it:https://www.reddit.com/r/essential/comme...

Gabriel Williams - Replica

Jeff and Gabriel, the purpose of the teardown is a first glance repairability assessment using the tools and knowledge available at the time (you’ll notice we published this a couple months before that AMA). Essential had no public repair manual so we had to improvise with the tools we had available. As stated we did try heat first (“After applying more heat and sharper tools than might be advised, we reverse the polarity and start chilling out.”). If you watch our video teardown at the top of this page you’ll see that our video team had a better time with heat and a razor—but still broke their display, so unfortunately the score stands.

Sam Goldheart - Replica

Then something should be added at the start to keep people from claiming the device is unfixable and cite you. Because the device is pretty repairable, but no one does research past you. Giving a false idea of the device.

Jeff Warner -

We’d love for you to post repair manuals and prove us wrong! ;)

Sam Goldheart -

you guys are a fraud. You opened this up in the worst way possible. Get some heat and suction and pull that baby off

Chester Davos -

We probably could have emphasized this more in the teardown, but: all the heat and suction we could throw at it did nothing to weaken the adhesive. And we used a lot more heat than we’ve used on other devices—enough to cook the display, and probably just short of blowing up the battery and aborting the entire teardown. Can it be repaired? Sure, but they’ve made it about as difficult as anything we’ve ever seen in the smartphone realm. And we’ve dismantled plenty of stubborn phones. The second unit we received came apart more easily, so I’m not sure how to explain that (manufacturing variances?), but our initial experience was not good.

Jeff Suovanen -

Real biased teardown. My thought is you were paid to do such a horrible job to deflect a good phone from competition. Here is a easy fix where you failed and still fail to update, why? https://www.youtube.com/watch?v=BCKxAQXd...

Jon Nagel -

Jon, the teardown has been updated to more thoroughly explain the process we went through. It doesn’t change the fact that the phone is assembled with extremely tough glue, and there’s a high probability of destroying the display en route to attempting any repair. That earns it a low score, at least on the initial release. It’s easy for someone else to post a nice clean procedure two months after our teardown, but when you are probing your way into a phone like this on day one with zero guidance, it’s not as easy as it may sound. This teardown reflects that experience.

Jeff Suovanen -

You want a phone that wouldn't need to be repaired before you want a new phone. Now, you can satisfy your curiosity with a teardown. Modern components are generally reliable to last until then. The only thing that fails is the battery. And that is not much of a contribution from the phone manufacturer.

Debasis Goswami - Replica

The thing that most people break are screens. Shattered screens are super annoying and are pretty easy to get off on lots of phones. On new iPhones, you just have to heat up the waterproofing adhesive before opening it (6S and above). Same thing with many more phones. You shouldn’t have to do… this.

Liam Powell -

You don't have to do this Fixez.com on YouTube had a much better guide for the teardown it's easier than an iPhone screen replacement.

David Baudin -

You guys should redo this teardown the right way instead of misinforming consumers. Fixez.com did a video on YouTube where all they did was great up the screen and removed it to access the internals. It's one of the simplest teardowns I have ever seen.

David Baudin - Replica

Yep, makes these guys look like amateurs

Chester Davos -

Seriously? You guys still haven’t fixed this? Ridiculous. It’s almost liek you’re getting paid to push certain phones down or something…

There are multiple videos of people getting it without damaging the device at all. Redo the guide and admit you messed up.

Jeff Warner - Replica

https://www.youtube.com/watch?time_conti...

Gauntlet thrown.

After watching Fixez’s video, I can’t help but feel that ifixit overly dramatized this teardown in order to get headlines. Time for a revisit and perhaps some humility.

Anthony Larson - Replica

I agree but surmise this as unlikely. This was a hatchet job from the get go.

zoobee22 -

So if the goal is to replace a cracked screen what makes this so hard to accomplish? Obviously the issue with damaging the screen to get into the phone isn’t an issue if that’s what you are replacing. Or did I miss something?

bavarianblessed - Replica

Beyond appalling and embarrassing to make this phone look as bad as you did just because you wanted to be quick and/or brute force your way in. Seems like you are becoming a shill these days. This phone as others have said looks like one of the easiest ones to open or repair. This is why your site has gone to garbage and is why people steer from otherwise good devices. I’m glad I did research instead of believing your lies. Step it up admit you were wrong and redo this properly and stop making good phones seem bad just because of the cheaper price tags.

Full disclosure: I don’t even have this phone, never owned it. I’m simply seeing how your site has gone to waste lately.

Nathan Blaser (MorningStarGG) - Replica

As shown in the video at the top and in the display replacement guide for this phone, we’ve gotten ahold of some additional Essential Phones that were much better behaved. It’s possible this teardown unit was a production-line anomaly of some kind (we got it very early, before almost anyone else). It was seemingly impervious to heat and suction, the back panel came off first despite equal force being applied to the front, and we froze it out of desperation after everything else failed. Long story short, we were disappointed and the whole experience sucked. I’m glad to see others have had a better experience. Regardless, I’ve worked on nearly every flagship phone on the market, and Essential Phone is far from “one of the easiest ones to open or repair”—even with practice, it’s tricky to open without destroying the display.

Jeff Suovanen -

@jeffsu So how many of normal users repair their own phones? Any data to give some importance to your “repairability score” other than attempt to sell your DIY kits through Fry’s? I don’t see a point in this whole repair drama(other than coming here to understand what part numbers are used) as most of us thrash our phones(when we upgrade) and recyclers don’t care about opening them gently either. To all those complaining, how many easy to repair phones you have fixed yourself?

Subash Patel - Replica

Head on over to iFixit.org if you want to learn more about why repair matters. As for “recyclers don’t care about opening them gently,” you should visit a recycling facility sometime.

Jeff Suovanen -

I personally think the Repairability score should be higher (based on how far I got with the repair). I am by no means a professional phone fixer, but I have experience. I was able to disassemble two essential phones without damage to the screens, and swap the motherboards, as well as all parts ended up still working (I tested every part). I heated the phone, and was careful with my fingernail to get the adhesive off after lifting with the suction cup. It took awhile but if you’re careful, you will be fine. Other than the screen, the rest was a breeze to replace the motherboard. I’d rate it about a 5/10, as it is still hard, but by no means should someone avoid repairing their phone because of the low score given.

Dalton Werner - Replica

it is much easier to open the front screen using heat rather than cold.

Adrian Lutz - Replica

I sent two essential phones, one each to two friends, to Uganda. the first one’s cat knocked it off a shelf onto a concrete floor, I sent him a new screen, and a phone repairman in a mall replace it easily while he waited. A few months later, he had a motorcycle accident, broke the screen again, through a heavy duty case this time, as it hit a rock when he went down, I sent him another screen, he had it installed at a different kiosk, also with no trouble, and the phone's working just fine.

Jeff Broido - Replica

Are you serious did know and try a suction cup? Mine came off easily with just a suction cup? The glass was not shattered however the display failed after a large impact I was quite surprised it was all still intact yet the LCD was damaged below. Maybe the drop knocked it a bit loose but it was quite simple to stick up suction cup at the very top right corner and pull.

Corey Stevens - Replica

I feel better about delaminating the display assembly just now… It still works, except for destroying all of the pixels right where the Android notification bits are in portrait orientation. Maybe that’s not so bad.

Maybe because my phone has been welded together with adhesive since early 2017, the battery did not want to come out. It laughs at your stretchy-glue encouragement. Those foil chunks glued to the battery are probably the dismembered corpse of the NFC antenna.

Fingerprint assembly likewise: the cable came out via an ablative maneuver. In pieces.

Boyd Waters - Replica

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