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Why won’t the turntable turn?

Turntable does not rotate. No sound indicating it is even trying.

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First thing I'd do is check to see if you have power to the turntable motor. Note that microwave ovens have hazardous voltages inside and running the microwave with the cover off can be dangerous without taking the proper electrical hazard precautions.

That being said, the label on the turntable motor says it takes 21V AC, so that should be present when the microwave is running. I can't tell you how to access the motor, but here's a picture from the Appliance Parts Pros website.

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GE WB26X10233 Turntable Motor (AP4484245) - AppliancePartsPros.com

Here's the information that you'll be interested in.

If the 21VAC is present but the motor isn't turning, then you almost certainly need a new motor. If not, we'll have to try and locate a wiring diagram so we can figure out where the most likely point of failure is.

Does the microwave still heat and do everything else correctly?

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Tyler Stewart sarà eternamente grato.
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