Error message: "Couldn't find bootable..." but SSD and OP system is OK
Hi,
I would need your advice. I have a Surface Pro 7+ (core i7, 32GB, 1TB SSD) that was bought 2,5 years ago. A month ago it started to have blue screen than, it restarted and after that worked fine for a few days. After that it had the same error message and restarted again and worked again for a few days. However at once, after restarting I had the message
"Couldn't find a bootable operating system"
I searched on the internet and after several attempt to recover the computer or unlock the bitlocker I stated that probably my SSD is dead, I have to replace it. I put the device aside for a few weeks and when I checked it, it is worked again fine. I could log in, windows loaded perfectly several times, I could read and write the SSD (of course I made a backup save to have all my important files), but now it came back again to the same error message: couldn't find a bootable... It is important, that not the windows is broken as when I try to make a recovery with a surface image, it doesn't find the SSD itself, so I had the hint that maybe it is a hardver, SSD connection issue. While I could login into the windows and it worked fine I could also checked and repair corrupted files, software updates and SSD maintenance. OP system should work properly.
Therefore, I bought a simple NVMe, PCI-e (M.2, 2230) SSD enclosure and attached the SSD to another computer. I could read and write the SSD. As I put back to the Surface Pro 7+, it had the same error message and don't let recovery with an image because don't find the SSD. This is consequent, every time I test it (I did it 5-7 times), it remains the same. Externally I can read and write the SSD and internally there is no access. So I think that finally not SSD is broken, but the connection within the computer?
Do you have any idea how could I repair it or test it more? What could be a solution? Is there any other software solution? Is there any replacement part for it or it is integrated into the motherboard... I don't know.
Thank you in advance!
Br,
Tibor
Questa è una buona domanda?
1 Commento
@tiborbalazs are you strictly using Windows to do all of this? Have you checked to see if your SSD shows in the BIOS? Does your computer (not in Windows) recognize it?
da oldturkey03