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A new version of the Galaxy Tab A 10.1 was announced in February 2019, with Android 9.0 Pie (upgradable to Android 10), the Exynos 7904 chipset and an IPS display with an unchanged resolution. The rear flash is removed, S-Pen support is dropped and the battery is smaller, while the front camera is upgraded to 5 MP and the speakers are now stereo. Models numbers: SM-T515 & SM-T510.

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Turns off Immediately when I try to boot it up

My Galaxy Tab A7 turns off immediately when I try to boot it up and I tried disconnecting the battery and I don't know what else I can try.

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Soluzione Prescelta

Facing a situation where your Galaxy Tab A7 turns off immediately upon trying to boot can be frustrating. Here are some steps you can take to troubleshoot the issue:

  1. Charge the Battery: Ensure that your tablet has sufficient charge. Connect it to a charger for a while and then attempt to turn it on again. If the battery was completely drained, it might need some time to accumulate enough charge to power on.
  2. Try a Different Charger and Cable: Sometimes, charging issues can be caused by faulty chargers or cables. Try using a different charger and cable to eliminate this possibility.
  3. Perform a Forced Restart: Press and hold the Power button and the Volume Down button simultaneously for about 10-15 seconds. This should initiate a forced restart. If the issue is due to a minor software glitch, this might help.
  4. Boot into Safe Mode: If the tablet turns off even during the boot process, try booting it into Safe Mode. This will load only the essential system components and can help identify if a third-party app is causing the issue. To enter Safe Mode, follow these steps:
    • Turn off the tablet.
    • Press and hold the Power button until the Samsung logo appears.
    • Release the Power button and immediately press and hold the Volume Down button.
    • Hold the Volume Down button until the tablet finishes restarting.
  5. Factory Reset: If Safe Mode doesn't help and the tablet still turns off, you might need to perform a factory reset. This will erase all data on the tablet, so make sure you have a backup. To perform a factory reset:
    • Turn off the tablet.
    • Press and hold the Power button and the Volume Up button simultaneously until the Samsung logo appears.
    • Use the volume buttons to navigate to the "Wipe data/factory reset" option and use the Power button to select it.
    • Confirm the reset and wait for the process to complete.
  6. Contact Samsung Support: If none of the above steps work, it's recommended to get in touch with Samsung support or visit an authorized service center. The issue could be related to hardware components that require professional diagnosis and repair.

Keep in mind that attempting any hardware-related fixes yourself might void your warranty, so if the tablet is still under warranty, it's best to reach out to Samsung for assistance.

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Thank you. It was due to a faulty charger.


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Turn off immediately

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JKJeferson sarà eternamente grato.
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