Salta al contenuto principale

The Samsung Galaxy A71 is an Android smartphone manufactured by Samsung Electronics as part of the Galaxy A series. It was released in January 2020. Versions: SM-A715F/DS, SM-A715F/DSN (Global), SM-A715F/DSM (Russia).

77 Domande Visualizza tutte

Several aspects of phone not working after possible saltwater exposure

Roughly 7 hours ago, phone possibly got a few drops of salt water in it, as it was in the back pocket of a chair on the edge of the water. After that happened, my speaker completely stopped working and my headphone jack started doing things it should when it was plugged it (moving volume up and down without touching it and constant static. When I tried calling someone else's phone, all they get on their end is a staticy sound, however, speaker phone works fine. Also, the ringtone works fine. What should I do to fix this problem?

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

1 Risposta

Risposta Più Utile

Hi,

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away

First do not try to charge or to turn on your phone and then remove the battery as soon as possible from the phone to minimize any further damage.

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

Here is a link that describes the process. Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove the shields that may be covering some components as the water may have got in under there. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this the phone might possibly work correctly again.

Here is a link to the ifixit Samsung Galaxy A71 Charging Board Replacement guide that may help. At least as far as how to open the phone so that you can check for any corrosion etc.

If this process seems too daunting, take your phone to a reputable, professional phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

Questa risposta è stata utile?

Punteggio 1
Aggiungi un commento

Aggiungi la tua risposta

Wyatt Prunty sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 0

Ultimi 30 Giorni: 1

Tutti i Tempi: 57