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Repair information for the Dell Latitude 6000 laptop series.

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Why is my battery not charging

pls help battery wont charge at all

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These laptops are super old at this point. At this point, any of the original Dell batteries still in service are usually tired -- even the ones that almost made it to 10 years are degrading rapidly, even if they still run 1-2 hours 8-9 years later. Yes, I've run them for 6-7 years before, and kept original packs from 2013/14 in use until the degradation was too extreme. The first thing to consider here is to buy a new battery, but keep in mind that the cost of the OEM Dell is no longer worth it -- these laptops are so old the battery it costs as much as some of these computers in good condition with the specs that people want! This is why people include the tired battery, but do not guarantee the lifespan -- even some R2 resellers will include it so the new owner can eek out a bit more life from it. The problem is people expect the batteries to last, but they're just too old - use it until it's no longer in good shape or is not consistent about the ePSA health reporting and scrap it with these... Some people replace the computer, not battery. I'd say at this point 60%+ of the OEM packs left are dead, and the rest may work or be close to the end, or unusable.

This is common with these old Dells. Lots of cycles, wear and low health percentages:

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I've gotten them to 500-650+ cycles with proper care on fresh packs before time ate them all up, so it was possible to run them to the ground but they're generally no longer in that type of condition anymore.

You can get good aftermarket batteries which are reliable and do not trip the BIOS, but the caveat is sites like iFixit will not sell you one with a reset Dell BMS, or ones with a rigged BMS where the vendor info is properly "cloned". These are the best batteries, but they are somewhat of a legal liability because of the DMCA (the auth code is legally protected). For example, iFixit batteries read IFIXIT which is how Dell detects this kind of stuff; the battery needs to identify as DELL or it says "Not a Dell battery" in the BIOS and rejects it. While the batteries are old enough it's like the fully decrypted Sony NP knockoffs, it can be a legal headache with Dell. Unlike Sony (who knows literally nobody is expecting these things to be as good as the original NP-F330s, especially the people who use them to power video lights), Dell is protective until they only enter the hands of tinkerers like the D series where good clones which bypass their detections are super easy to find when it makes ZERO SENSE. The reason I find their approach so dumb is the people using these super old laptops aren't expecting these $30-40 batteries to last 8 years before the degradation is too far gone to use it -- they want a battery that *works* . Don't buy a "new" genuine Dell on eBay -- they tend to be reset and well used; cloned chip with aftermarket cells>used OEM.
On the other hand, the reason I mention the Sony NP is they openly admit they no longer care. While they could legally act on it, they don't -- that's why people happily sell decrypted NP-F330s all day long.

If you want a "cloned" pack which has the "correct" data ripped from an original Dell battery, check eBay and find 2-3 reliable suppliers (just keep in mind A LOT OF THESE SELLERS LIE TO USPS FOR CHEAP SHIPPING, so if they do it's not on you it's on them but you may need to briefly answer to the post office if it happens; you're not at fault, the seller is). Personally, unless they held the battery hostage to get answers, I would tell them to pound sand and yell at the seller.

That said, it only becomes an issue if you go into the BIOS so as long as you can quickly remove it like the 6X40 and 7X40 series, it's not the end of the world but if you go into the BIOS you will need to shutdown the laptop and "untrip" it.

Honestly you know what I did with my E7440 when the battery went bad? I completely retired it and went to the more modern Dell and HP models (Lat 7490/9th-present gen Lat 5000/EliteBook 840 G5 and newer). I really like the HPs more because Dell didn't provide good 4K options until they began ruining the notebooks with things like soldered wireless and RAM, but HP gave you the option on the 840 G5 which is what Dell used to be in regards to being serviceable -- albeit a rare option due to how expensive it is, but I'd pay for it if it's 4K or SureView, but if you find a used 840 G5/6 with it, that option is worth having unless your eyesight makes it prohibitive.... The raw panel isn't cheap, but I would rather a $170-200 part that is GAURANTEED to be IPS over a cheap screen which is a dice roll on if it is SVA or IPS.

Could I have kept it going longer? Yes, but I also didn't want to deal with having to hope my battery supplier didn't get shut down for ripping a Dell EEPROM and I have to hope someone else has ones with ripped code and works. The E7440 will also will never run Win11 (TPM 1.2/HSW) officially, so I could buy a clone pack and the notebook will be EOL before the battery.

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