Epson SX 425W won't connect to WiFi

Hi,

Moved house not too long ago and finally got around to connecting up my printer. Or attempting to. Our WiFi works fine, we have 2 bands, 5ghz and 2.4ghz so theoretically it should be able to connect to one of them.

I've tried going through setup, entering the WiFi pass, but to no avail. I've tried push button WPS and that didn't work either. It just says it couldn't connect.

Tried to connect it via my laptop which didn't work either unfortunately. I've also factory reset it in case there was a setting wrong and tried all these steps again to no avail. Wondering if it's mistakenly trying to connect to the 5ghz band of our WiFi, but that shouldn't even show if it can't connect right?

Prints fine when connected via USB, so I'm really unsure! It worked fine on our previous WiFi.

If anyone has any advice please let me know!

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