Hi,
Check if the evaporator unit, behind a panel at the back inside the freezer compartment is icy cold. Access is through the door at the front of the compartment
If not then there is a problem with the sealed system e.g. a leak, a blockage or perhaps a faulty compressor. The sealed system comprises the compressor, condenser, evaporator, filter dryer and associated tubing.
Check for any oily residues on the condenser coils or on or below the compressor. There is a special oil mixed in with the refrigerant that is used to lubricate the compressor. If there is a leak then the refrigerant will escape to the air undetected but the oil may leave a trace.
The high and low pressures in the sealed system would need to be tested to know if there has been a leak or not. Depending on your location, you may need to use a licensed repairer to do this, to comply with the environmental regulations regarding the handling of refrigerant gases. Also they have the equipment necessary to check the pressures.
If the evaporator/evaporator fan is iced over then there is a defrost problem. This could be due to a faulty defrost heater, a faulty defrost bi-metal thermostat, a blocked drain tube from below the evap unit to the evap pan under the compartments near the compressor or maybe a faulty control board.
The evaporator fan will run as long as the compressor is running and the doors (both doors) are shut. The fan stops when a door is opened as you don’t want to blow any cold air out. Try manually operating the freezer door light switch to check if the fan operates. This will fool the control board into thinking that the doors are shut.
Here’s a link to the parts for the refrigerator. If you need to replace a faulty part, there are other suppliers online that may suit you better. Just search for ED5PHEXNT00 parts to get results.
Hopefully this is of some help.
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